Customer Success for Specific Industries

The Role of Customer Success in the Education Sector

10 min read
14 August 20259 August 2025

In the realm of education, the concept of customer success has gained significant traction, reflecting a paradigm shift from traditional teaching methodologies to a more student-centric approach. Customer success in…

Benchmarking Customer Success Performance Against Industry Standards

10 min read
12 June 20258 June 2025

Benchmarking customer success performance is a critical practice for organizations aiming to enhance their service delivery and customer satisfaction. It involves comparing a company’s customer success metrics against industry standards…