1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
What I learnt from building Mumbai’s largest offline Data Science Community?
15 January 2021
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Design First Approach for B2B Products
15 January 2021
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
Mathematically modelling the RoI on Content Marketing
15 January 2021
Mathematically modeling is an iterative process. We start with the basics and gradually embellish the model to factor more of…
Sales Engineering
1,000+ word posts only.
The Role of Cloud Platforms in Sales Engineering
29 March 2025
The advent of cloud computing has revolutionized various sectors, and sales engineering is no exception. Cloud platforms provide a robust…
Leveraging CRM for Customer Success Workflow Optimization
28 July 2026
In the contemporary business landscape, where customer satisfaction and retention are paramount, the strategic application of Customer Relationship Management (CRM)…
How to Benchmark Sales Engineering Performance
12 August 2025
Sales engineering is a critical function that bridges the gap between technical expertise and sales acumen. Sales engineers are responsible…
Latest Posts
Across Categories
Natural Language Processing (NLP) in CS: Analyzing Customer Emails for Hidden Churn Signals – AI in Customer Success
Mayuresh Shilotri
28 July 2026
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
10 best practices to build your SaaS product RIGHT
12 November 2020
Listed here are the ten multi-tenant SaaS application architecture best practices. If followed right, they will help you achieve your objectives.…
Shadow AI in the Enterprise: Building Corporate Guardrails That Security Officers Will Approve
2 August 2026
The shadow of AI is lengthening across our corporate landscapes, and as security officers, we feel its weight. It’s no…
Measuring AI Product Success: Moving Beyond Traditional SaaS Metrics to Model-Specific KPIs
2 August 2026
We’ve all been there – launching a new product, meticulously tracking our progress with the usual suspects: Monthly Recurring Revenue…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
In-house OR Outsourced eLearning Product. What to choose?
11 December 2021
The selection between In-house or Outsourced development or product depends on several factors. The intelligence lies in carefully determining or…
Short Programmes and Consumer Behaviour
20 March 2022
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Creating an E-learning Course for busy bees
24 January 2022
People are so busy in their day-to-day life that they don’t get enough time to spend on details. Uncluttered and…
Books I recommend
Super short posts on Books I have read and hence recommend.
Death: An Inside Story
18 October 2022
We live in a world full of taboos, and death is one of them. Through this book, the deeper meaning…
Dr. R.K. Anand’s Guide to Child Care-Book Review
1 June 2021
Generally, Dr. Spock is a go to guide for newbie (first-time) parents. But this book is more Indian. I bought…
Book Review – INKED – Jeb Blount
2 August 2026
Book Review Inked Jeb Blount | RSS.com Your browser does not support iframes. Click here to download the PDF. Executive…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
Supporting Enterprise Customers vs. SMBs: Key Differences
12 December 2025
In the realm of business, enterprise customers represent a unique segment characterized by their complexity and scale. These organizations often…
How Nonprofits Can Deliver Excellent Customer Support
26 December 2025
In the realm of nonprofit organizations, customer support transcends the traditional notion of service; it embodies the very essence of…
Zero-Touch Resolution: Benchmarking the Best SaaS Workflows That AI Resolves Without Humans – AI in Customer Support
28 July 2026
We stand at the precipice of a new era in customer support, one where the human touch, while still valuable,…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















