1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
18 Car Accessories for traveling salesman
This blog post marks the beginning of 4 months road trip with Mayuresh Shilotri, Shrikant Somani and Nishant Sharma travelling…
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Sales Engineering
1,000+ word posts only.
Key Skills Every Sales Engineer Needs to Succeed
In today's rapidly evolving professional landscape, possessing technical knowledge and expertise is paramount across various industries. This encompasses not only…
The Smart Demo Recorder: Extracting Technical Feature Feedback from Calls Directly to Product Engineering – AI in Sales Engineering
We, as sales engineers, sit at a crucial intersection. We are the bridge between cutting-edge technology and customer needs, the…
What is Sales Engineering? A Comprehensive Guide
What is Sales Engineering A Comprehensive Guide | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
The Ideal Ratio of Engineers to Product Managers
Every functional tech company needs product managers, engineers, designers, and so on. Who decides the ideal ratio of these? Finding…
Verticalized AI SaaS: Why Niche, Domain-Specific AI Products Are Winning Against Horizontal Giants
We’ve been witnessing a seismic shift in the Artificial Intelligence landscape, a fascinating evolution that’s quietly redefining success in the…
Tips To Foster A Culture of Gratitude
It is obvious to invest money and time in features that you think can evolve your product. Product launches and…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Content Design – It’s easy to be ‘Difficult’
It’s easy to be ‘difficult’,when you are designing tech products and content as it is to be consumed by the…
In-house OR Outsourced eLearning Product. What to choose?
The selection between In-house or Outsourced development or product depends on several factors. The intelligence lies in carefully determining or…
How to be the specialist of e-learning design?
Design aesthetics, navigation, color contrast, length of module, readability and more will impact whether your e-learning platform will stick to…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – The LinkedIn Edge – Jeb Blount and Brynne Tillman
Executive Summary In The LinkedIn Edge, Jeb Blount and Brynne Tillman deliver a powerful, no-nonsense guide to leveraging LinkedIn not…
The Tipping Point – Book Review
The Tipping Point describes the concept of why certain goods, firms, writers, etc. are highly popular (tip), while others never…
Book Review – Sales Engagement – Manny Medina, Max Altschuler, and Mark Kosoglow
Executive Summary “Sales Engagement” meticulously dissects the evolution of modern sales, advocating for a holistic, technology-driven approach that transcends traditional…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
The Shift Toward Self-Service Support Models
Self-service support has become a dominant trend in customer service over the past decade, primarily due to increased consumer demand…
Supporting Fintech Customers: What You Need to Know
The fintech customer journey is a multifaceted process that encompasses various stages, from initial awareness to long-term engagement. Understanding this…
The Importance of SLA in Customer Support
Service Level Agreements (SLAs) are formalized contracts that outline the expected level of service between a service provider and a…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
