1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Sales Engineering
1,000+ word posts only.
The Automated Sandbox Clean-up: Using Smart Scripting to Deprovision Enterprise Trial Instances – AI in Sales Engineering
We’ve all been there. The thrill of a successful sales win, the sweet taste of victory after a complex enterprise…
The Evolution of Sales Engineering: From Tech Support to Strategic Partner
The Evolution of Sales Engineering From Tech Suppo | RSS.com Your browser does not support iframes. Click here to download…
The Importance of Cybersecurity Expertise in Sales Engineering
“The Importance of Cybersecurity Expertise in Sales Engineering | RSS.com Your browser does not support iframes. Click here to download…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Why is Empathy a “Must” for Product Managers?
A product manager most certainly has a way of dealing with products, and the secret recipe to that is “empathy.”…
10 best practices to build your SaaS product RIGHT
Listed here are the ten multi-tenant SaaS application architecture best practices. If followed right, they will help you achieve your objectives.…
The Shift from Deterministic to Probabilistic: What Every Traditional PM Needs to Know About AI
We’ve all been there, haven’t we? Standing firm on the bedrock of Gantt charts and critical paths, confident in our…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Instant Messaging Apps and Chatbots: A helping hand in the learning process.
The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their…
Habit Forming e-learning – Nir Eyal’s ‘Hooked’ applied
At the crux, of Habit forming products is aligning the core workflow of the user with the intrinsic motivation of…
Introduction to Social Emotional Learning
SEL helps people to not only perform better academically, but also socially and personally. In students SEL has shown some…
Books I recommend
Super short posts on Books I have read and hence recommend.
A Philosophy of software design by John Ousterhout | Book Review | Mayuresh Shilotri
John Ousterhout's "A Philosophy of Software Design" presents a compelling argument for simplicity as the cornerstone of effective software engineering.…
Bravehearts of Bharat: Vignettes from Indian History
"Bravehearts of Bharat: Vignettes from Indian History" by Vikram Sampath is a captivating anthology of 15 lesser-known but impactful historical…
Eat That Frog | Book Review
Time management and personal productivity are what make “Eat that Frog” unique. The actionable steps in the book help you…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
Creating a Culture of Empathy in Customer Support – Customer Support
In customer support, empathy is fundamental to establishing strong client relationships. Effective support involves more than resolving issues—it requires acknowledging…
Essential Skills Every Customer Support Agent Needs
Effective communication is the cornerstone of successful interactions in both personal and professional settings. It encompasses not only the ability…
Automating Escalation Workflows in Support Systems
In the fast-paced world of customer support, the ability to respond swiftly and effectively to issues is paramount. Automating escalation…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
