1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
18 Car Accessories for traveling salesman
This blog post marks the beginning of 4 months road trip with Mayuresh Shilotri, Shrikant Somani and Nishant Sharma travelling…
Sales Engineering
1,000+ word posts only.
Using Analytics to Improve Sales Engineering Outcomes
Sales engineering analytics represents a critical intersection of technical expertise and sales acumen, where data-driven insights empower organizations to enhance…
The Role of Sales Engineers in Building Customer Confidence
“The Role of Sales Engineers in Building Customer Confidence | RSS.com Your browser does not support iframes. Click here to…
Natural Language Code Generation: Empowering Sales Engineers to Build Custom Demo Connectors via AI – AI in Sales Engineering
We often find ourselves at the forefront of innovation within the dynamic world of sales engineering. Our mission is to…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
10 Questions That PMs Can Ask Customers
Product managers have little or no time to speak directly with the customers. The 10 questions listed here will help…
Catch Up With Your Product Development!
When everybody wants the customers to choose them over others. The businesses have found a competitive advantage to speed up their development.…
A/B Testing AI Features: Strategies for Experimenting with Non-Deterministic Variations
We’ve all marveled at the rapid evolution of AI, from sophisticated chatbots to predictive analytics that reshape industries. As creators…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Instant Messaging Apps and Chatbots: A helping hand in the learning process.
The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their…
Google Certifications- A Game changer?
Welcome to another episode of Humans of EdTech. And in this particular episode, we are going to have a look…
How to build an inclusive online school?
You must motivate and inspire the students to accept the new normal. An inclusive school is the best way to…
Books I recommend
Super short posts on Books I have read and hence recommend.
Design of Everyday Things – Book Review
First written in 1988 and revised in 2013, some of the explanations and titles became obsolete, but the basic concepts…
How to Win an Indian Election- Book Review
The book is thoroughly based on researchers, interviews, and the author's own experiences. The best thing was the experiences mentioned…
Mathematical Biology – Book Review
Mathematical modeling is being applied in every major discipline in the biomedical sciences. A very different application, and surprisingly successful…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Customer Support
1,000+ word posts only.
Reducing Mean Time to Resolution (MTTR) by 50%: The Operational Blueprint for AI Support – AI in Customer Support
We stand at the precipice of a revolution in how we deliver customer support. For too long, our teams have…
Key Differences Between Customer Service and Customer Support
Customer service is a multifaceted discipline that encompasses the support and assistance provided to customers before, during, and after their…
Is Email Support Becoming Obsolete? – Customer Support
Your browser does not support iframes. Click here to download the PDF. Is Email Support Becoming Obsolete? | RSS.com Customer…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
