1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Farmers are (NOT) Poor
The objective here is to debunk myths that majority of city slickers have - Farmers do NOT necessarily mean POOR people.…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Sales Engineering
1,000+ word posts only.
Empowering Sales Engineers with Low-Code/No-Code Platforms
We are increasingly finding ourselves at a crossroads in the sales engineering landscape. The demands placed upon us are evolving…
The Role of Sales Engineers in Cross-Functional Collaboration
Cross-functional collaboration is an essential aspect of modern business operations, particularly in industries where complex products and services are offered.…
Using Role-Playing to Improve Sales Performance
“Using Role-Playing to Improve Sales Performance | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Things You Should Avoid In A Product Manager Interview!
The interview for the product manager can be sometimes tough if you are not fully prepared for it. People consult…
Benchmarking Your AI: How to Choose or Build an Evaluation Framework (Eval) for Your PRD
We’re all in agreement, aren’t we? Building AI that truly delivers on its promise requires more than just throwing data…
Shadow AI in the Enterprise: Building Corporate Guardrails That Security Officers Will Approve
The shadow of AI is lengthening across our corporate landscapes, and as security officers, we feel its weight. It’s no…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Buy or Build? What to choose to set up your online course.
There are some interesting facts about building your online course, that will definitely let you choose it. Though many people…
Content Design – It’s easy to be ‘Difficult’
It’s easy to be ‘difficult’,when you are designing tech products and content as it is to be consumed by the…
It’s all about Visual Design!
Naturally, humans are much attracted by aesthetically designed content. Visual elements play an important role and give rise to a…
Books I recommend
Super short posts on Books I have read and hence recommend.
Cow Care in Hindu Animal Ethics
The title caught my eye. The book is written by an American who later joined the Hare Krishna mission and…
Autobiography of An Unknown Indian – Book Review
Written by a self-confessed Anglophile, Autobiography of An Unknown Indian is a witty and endearing account of Nirad C. Chaudhuri's…
Book Review – What Great Salespeople Do
Executive Summary What Great Salespeople Do fundamentally reframes sales from a transaction to a transformative journey, emphasizing the profound impact…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
The Multi-Modal Support Agent: Using AI to Analyze Customer Screenshots and Screen Recordings – AI in Customer Support
We’ve all been there – staring at a customer’s help request, trying to decipher what they mean by “it’s not…
The Agent’s Co-Pilot: Auto-Generating Draft Responses and Root-Cause Analyses for Complex Bugs – AI in Customer Support
We’re living in an era where the sheer volume and complexity of customer issues can feel overwhelming, especially for our…
Creating a Culture of Empathy in Customer Support – Customer Support
In customer support, empathy is fundamental to establishing strong client relationships. Effective support involves more than resolving issues—it requires acknowledging…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
