1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
After 33 Customer meetings I decided to NOT build a Product
15 January 2021
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
What I learnt from building Mumbai’s largest offline Data Science Community?
15 January 2021
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Future of Income Share Agreements in India
15 January 2021
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Sales Engineering
1,000+ word posts only.
Scaling Solutions Architecture: Using AI to Generate Custom System Diagrams and Integrations – AI in Sales Engineering
28 July 2026
As sales engineers, we’ve always been tasked with the challenge of translating complex customer needs into elegant, robust, and scalable…
The Tech-Champion Detector: Evaluating Technical Stakeholder Sentiment in Evaluation Portals – AI in Sales Engineering
28 July 2026
We’ve all been there, standing at the precipice of a crucial sales opportunity, meticulously crafting our demos, rehearsing our pitches,…
The Importance of Feedback Loops in Sales Engineering
7 January 2026
Feedback loops in sales engineering refer to the systematic processes through which information about customer interactions, product performance, and sales…
Latest Posts
Across Categories
Hooked: How to Build Habit-Forming Products
Mayuresh Shilotri
31 August 2022
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Importance Of Aligning Product and Sales Teams
29 October 2022
Every company has its department dealing with their challenge. The sales team is a follower of money, whereas the product…
Cold Start Solutions: How to Build Data-Driven AI Features Before You Have Active Users
2 August 2026
We’ve all been there. We have a brilliant AI idea, a meticulously crafted algorithm, but… crickets. No users, no data,…
The Lifecycle of an AI Feature: From Ideation and Data Prep to Fine-Tuning and Monitoring
2 August 2026
We, as a team, are constantly striving to push the boundaries of what artificial intelligence can achieve. Every AI feature…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Constructivism – Impact on e-learning
7 April 2021
As per Constructivism, people actively construct or make their own knowledge and that reality is determined by the experiences of…
Instant Messaging Apps and Chatbots: A helping hand in the learning process.
29 January 2022
The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their…
How to manage a virtual breakout room?
21 December 2020
A small group of students is always an excellent choice for fruitful learning. Virtual breakout rooms are no less than…
Books I recommend
Super short posts on Books I have read and hence recommend.
Marathi Vangmayacha Galiv Itihas | Book Review | Mayuresh Shilotri
19 March 2025
A masterpiece by Pu La Deshpande, Marathi Vangmayacha Galiv Itihas is a witty and delightful satire on ancient Marathi literature.…
Mathematical Biology – Book Review
24 January 2021
Mathematical modeling is being applied in every major discipline in the biomedical sciences. A very different application, and surprisingly successful…
The Road Less Travelled – Book Review
13 February 2021
Luckily I read this book in 2008 - Just before my marriage. I exactly don’t remember how I reached this…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Jigsaw technique of cooperative learning
12 December 2020
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Voice of the Customer: What It Means for Support Teams – Customer Support
19 May 2026
In today’s competitive business environment, organizations must prioritize understanding the Voice of the Customer (VoC) to improve their products and…
The Rise of Voice Assistants in Customer Support
20 March 2026
In recent years, voice assistants have emerged as a transformative force in customer support, reshaping how businesses interact with their…
How Nonprofits Can Deliver Excellent Customer Support
26 December 2025
In the realm of nonprofit organizations, customer support transcends the traditional notion of service; it embodies the very essence of…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















