1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Sales Engineering
1,000+ word posts only.
The Core Responsibilities of a Sales Engineer
The role of a sales engineer is a unique blend of technical expertise and sales acumen, serving as a crucial…
How to Turn Technical Challenges into Sales Opportunities
“How to Turn Technical Challenges Into Sales Opportunities | RSS.com Your browser does not support iframes. Click here to download…
How to Use AI for Personalized Sales Coaching
“How to Use AI for Personalized Sales Coaching | RSS.com Your browser does not support iframes. Click here to download…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
The Smiles And Frowns Of Feature Toggles
Feature toggles or feature flags one of the powerful techniques used primarily because of their feature to modify product behavior…
Chat Interfaces vs. Invisible AI: Why a Text Box Isn’t Always the Right Product Answer
We’ve all been there. Staring at a blinking cursor in a text box, desperately trying to articulate our needs to…
The Anatomy of an AI Product Specification (PRD): Template and Key Differences
We’ve all been there – staring at a blank document, tasked with outlining the next AI marvel. The sheer complexity…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Connectivism – Impact on e-learning
Connectivism is the collective connections between all the ‘nodes’ in a network that result in new forms of knowledge. It…
Content Design – It’s easy to be ‘Difficult’
It’s easy to be ‘difficult’,when you are designing tech products and content as it is to be consumed by the…
It’s all about Visual Design!
Naturally, humans are much attracted by aesthetically designed content. Visual elements play an important role and give rise to a…
Books I recommend
Super short posts on Books I have read and hence recommend.
Marathi Vangmayacha Galiv Itihas | Book Review | Mayuresh Shilotri
A masterpiece by Pu La Deshpande, Marathi Vangmayacha Galiv Itihas is a witty and delightful satire on ancient Marathi literature.…
Book Review – Objections – Jeb Blount
Jeb Blount’s Objections delivers a stark, no-nonsense truth: objections are not obstacles, but rather intrinsic components of every sales conversation.…
The Master Algorithm- Book Review
The book is full of several interesting incidents. I really enjoyed the few last chapters that were essentially based on…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Using Analytics to Predict Customer Support Needs
In the rapidly evolving landscape of customer service, the ability to predict customer support needs has emerged as a critical…
Elevating Customer Support: A Seat at the Leadership Table
We approach the subject of customer support with a fundamental understanding: it is not merely a cost center or a…
Transitioning from Customer Support to Customer Success
Customer support and customer success are two distinct yet interconnected functions within an organization, each playing a vital role in…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
