1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Mathematically modelling the RoI on Content Marketing
Mathematically modeling is an iterative process. We start with the basics and gradually embellish the model to factor more of…
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Design First Approach for B2B Products
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
Sales Engineering
1,000+ word posts only.
The Psychology Behind Effective Product Demos
“The Psychology Behind Effective Product Demos | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Leveraging CRM for Customer Success Workflow Optimization
In the contemporary business landscape, where customer satisfaction and retention are paramount, the strategic application of Customer Relationship Management (CRM)…
Optimizing the SE-to-Account Executive Ratio: Using AI Allocation to Deploy Tech Talent Strategically – AI in Sales Engineering
We’ve all felt the strain. The Sales Engineering (SE) team, the technical backbone of our sales force, is stretched thinner…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
The Anatomy of an AI Product Specification (PRD): Template and Key Differences
We’ve all been there – staring at a blank document, tasked with outlining the next AI marvel. The sheer complexity…
Managing User Expectations: How to Copywrite for AI Features Without Overpromising Capability
As we navigate the increasingly intelligent world of AI, a critical challenge we face is managing user expectations. We, as…
Product Prioritization – A few ways
Although being “analytical” is one way for product managers and engineers; prioritization comes into the picture as a breakthrough. However,…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
What’s the need for Uberization in tutoring?
The EdTech companies are using the strategy of pairing up with the local tutors to provide personal learning help to…
4 methods to elevate Online Discussion Board
Online discussion boards are now the new normal platform for holding discussions. Many times students restrain themselves from becoming a…
Opportunities and Obstacles of Distance Education!
Distance Education is the education received by a learner who may not be physically present at the educational institutions. It…
Books I recommend
Super short posts on Books I have read and hence recommend.
Reversing Heart Disease – Book Review
Learned how to think, breathe, inter-relate, eat, and exercise in the best interest of my heart health. Get ready to…
The Master Algorithm- Book Review
The book is full of several interesting incidents. I really enjoyed the few last chapters that were essentially based on…
Book Review – Sales Presentations For Dummies – Julie M. Hansen
Julie M. Hansen’s Sales Presentations For Dummies provides a pragmatic and comprehensive guide for enhancing sales presentations. It posits that…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
Managing Customer Expectations During Escalations
In the realm of customer service, understanding customer expectations is paramount. Customers arrive with preconceived notions about the level of…
Voice of the Customer: What It Means for Support Teams – Customer Support
In today’s competitive business environment, organizations must prioritize understanding the Voice of the Customer (VoC) to improve their products and…
SaaS Support in Slack: Deploying AI Agents to Handle Enterprise Shared Channels Safely – AI in Customer Support
We’ve all been there – the frantic Slack pings, the overflowing shared channels, the seemingly endless stream of customer queries…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
