1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building AI First Product Features
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
18 Car Accessories for traveling salesman
This blog post marks the beginning of 4 months road trip with Mayuresh Shilotri, Shrikant Somani and Nishant Sharma travelling…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Sales Engineering
1,000+ word posts only.
The Role of Sales Engineers in Modern SaaS Sales
In the rapidly evolving landscape of Software as a Service (SaaS), the role of sales engineers has emerged as a…
Sales Coaching Best Practices for Managers
“Sales Coaching Best Practices for Managers | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Leveraging AR/VR for Product Demonstrations
Augmented Reality (AR) and Virtual Reality (VR) are two transformative technologies that have gained significant traction in recent years, reshaping…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
A/B Testing AI Features: Strategies for Experimenting with Non-Deterministic Variations
We’ve all marveled at the rapid evolution of AI, from sophisticated chatbots to predictive analytics that reshape industries. As creators…
Agentic UX: Designing Products Where AI Takes Independent Action on Behalf of the User
We’ve all experienced it. The moment when our devices seem to anticipate our needs, not just by suggesting what we…
Importance Of Aligning Product and Sales Teams
Every company has its department dealing with their challenge. The sales team is a follower of money, whereas the product…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Opportunities and Obstacles of Distance Education!
Distance Education is the education received by a learner who may not be physically present at the educational institutions. It…
Accepting the new change!
It is a fact that due to the pandemic, many people are working from home. And because of that, the…
Introduction to Item Response Theory
This blog is a simple introduction on Item Response Theory. So what we're going to look over here is what…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – INKED – Jeb Blount
Executive Summary Jeb Blount’s “INKED” shatters the myth of the “natural-born closer,” meticulously dissecting the art and science of sales…
Autobiography of An Unknown Indian – Book Review
Written by a self-confessed Anglophile, Autobiography of An Unknown Indian is a witty and endearing account of Nirad C. Chaudhuri's…
The Dan Sullivan Question – Book Review
Short but very thought provoking. Its 50 page, 1500 word essay. Available on Amazon India for INR ~2500. Recommended to…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
How AI Is Transforming Customer Support
The integration of artificial intelligence (AI) into customer support has revolutionized the way businesses interact with their clients. As companies…
The Role of Empathy in Customer Support
Empathy is a cornerstone of effective customer support, serving as the bridge that connects service representatives with customers. It involves…
Managing Customer Expectations During Escalations
In the realm of customer service, understanding customer expectations is paramount. Customers arrive with preconceived notions about the level of…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
