1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Future of Income Share Agreements in India
15 January 2021
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
8 Lessons from Scaling a Growth Function over 30 months
15 January 2021
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
18 Car Accessories for traveling salesman
21 September 2020
This blog post marks the beginning of 4 months road trip with Mayuresh Shilotri, Shrikant Somani and Nishant Sharma travelling…
Sales Engineering
1,000+ word posts only.
How to Turn Technical Challenges into Sales Opportunities
27 September 2025
“How to Turn Technical Challenges Into Sales Opportunities | RSS.com Your browser does not support iframes. Click here to download…
How to Create Scalable Demo Environments
24 September 2025
“How to Create Scalable Demo Environments | RSS.com Your browser does not support iframes. Click here to download the PDF.…
The Role of Sales Engineers in Modern SaaS Sales
15 January 2025
In the rapidly evolving landscape of Software as a Service (SaaS), the role of sales engineers has emerged as a…
Latest Posts
Across Categories
The Decision Book: Fifty Models for Strategic Thinking- Book Review
Mayuresh Shilotri
30 March 2021
Predictive Analytics in Customer Success: A Game-Changer
18 November 2025
How to Manage Peak Customer Support Times
6 January 2026
Building a Scalable Support System for Startups
22 December 2025
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Are You Doing The E, F, G Of Your Product Correctly?
9 November 2020
E stands for estimation, F stands for forecasting, and G stands for guesstimating.
Does Your Funnel Provide Valuable Insight?
16 November 2020
A funnel comprises the measurement of the key event at each step of the flow or user journey. Funnels can…
Top 4 Deliverables of Product Managers
19 August 2022
What exactly is the requirement and idea behind creating a product? It all depends on what the end result is…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How has microlearning and rapid eLearning helped the learning culture?
11 March 2021
Creating a strong learning culture for the learners is one of the crucial roles for the developer. However, microlearning and…
Steps to deal with digital distractions in the physical classroom
22 December 2020
Technology has both good and the adverse effects. Have you ever thought of digital distraction in a classroom? Do you…
How can virtual learning be made different from face to face learning?
30 December 2021
Face to face learning and virtual learning are both essential forms of learning. You can’t deny that virtual learning is…
Books I recommend
Super short posts on Books I have read and hence recommend.
Blink: The Power of Thinking Without Thinking- Book Review
16 March 2021
Even better is to hear this as an Audio Book. An amazing book that I have ever read truly made…
The Holy Science-Book Review
28 April 2021
This is an excellent book examining the parallel passages from both the Bible and the Hindu scriptures to unveil the…
Dr. R.K. Anand’s Guide to Child Care-Book Review
1 June 2021
Generally, Dr. Spock is a go to guide for newbie (first-time) parents. But this book is more Indian. I bought…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
Real-Time Translation Agents: Breaking Language Barriers in Global SaaS Support with AI – AI in Customer Support
28 July 2026
We stand on the cusp of a revolutionary era in global customer support, one where language is no longer a…
Reducing Average Handle Time Without Compromising Quality
3 December 2025
Average Handle Time (AHT) is a critical metric in the realm of customer service and call centers, serving as a…
Customer Support Best Practices for SaaS Companies
18 June 2025
In the competitive landscape of Software as a Service (SaaS), customer support plays a pivotal role in determining a company's…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.





















