1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Mathematically modelling the RoI on Content Marketing
Mathematically modeling is an iterative process. We start with the basics and gradually embellish the model to factor more of…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Sales Engineering
1,000+ word posts only.
The Importance of Cybersecurity Expertise in Sales Engineering
“The Importance of Cybersecurity Expertise in Sales Engineering | RSS.com Your browser does not support iframes. Click here to download…
Overcoming Impostor Syndrome in Sales Engineering
“Overcoming Impostor Syndrome in Sales Engineering | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Sales Engineering for SaaS Companies: Unique Challenges
“Sales Engineering for SaaS Companies Unique Challenges | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
The UX/Product Management Alignment
So with this blog, you will get to know how to align UX with product management and how the two…
AI Product Management vs. Traditional PM: Skill Gaps, Mindset Shifts, and Day-to-One Realities
We’ve all seen the headlines. Artificial Intelligence is no longer a futuristic concept; it’s here, and it’s fundamentally changing how…
Optimizing AI COGS: Strategic Infrastructure Tweaks to Protect Your SaaS Gross Margins
We’re constantly reminded of the transformative power of AI, how it’s reshaping industries and offering unprecedented opportunities for innovation. For…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Habit Forming e-learning – Nir Eyal’s ‘Hooked’ applied
At the crux, of Habit forming products is aligning the core workflow of the user with the intrinsic motivation of…
Buy or Build? What to choose to set up your online course.
There are some interesting facts about building your online course, that will definitely let you choose it. Though many people…
How to incorporate the principles of design into e-learning?
A good learning experience is all a learner wants on an e-learning platform. It can be easily obtained by incorporating…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Change Book: Fifty models to explain how things happen
The Change Book is about how you make your way in the world that is prone to a constant change.…
The Test Book: 64 Tools to Lead You to Success
The Test Book is a combination of humor along with excellent insights. To evaluate your life and happiness, the book…
Book Review – The Sales Survival Handbook – Ken Kupchik and Jeb Blount
Executive Summary The Sales Survival Handbook provides a blunt, unvarnished guide for sales professionals navigating the inherent challenges of the…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
The Art of Handling Difficult Customers
The psychology behind difficult customers is a complex interplay of emotions, expectations, and past experiences. Often, these customers are not…
Improving First Call Resolution Rates
First Call Resolution (FCR) is a critical metric in the realm of customer service, particularly within call centers. It refers…
How to Handle Escalated Support Cases with Ease
To effectively address customer concerns, it is essential to first grasp their perspective. Customers often approach businesses with specific expectations,…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
