1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building a Repeatable Sales Machinery
15 January 2021
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
Short Programmes and Consumer Behaviour
20 March 2022
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Step by Step Guide to building AI First Product Features
22 February 2021
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Sales Engineering
1,000+ word posts only.
How to Build Trust Between Sales Engineers and Prospects
18 February 2026
“How to Build Trust Between Sales Engineers and Prospects | RSS.com Your browser does not support iframes. Click here to…
How to Use Customer Feedback to Shape Sales Strategies
27 March 2026
“How to Use Customer Feedback to Shape Sales Strategies | RSS.com Your browser does not support iframes. Click here to…
Supporting Enterprise vs. SMB Customers as a Sales Engineer – Sales Engineering
1 May 2026
“Supporting Enterprise vs SMB Customers as a Sales Engineer | RSS.com Your browser does not support iframes. Click here to…
Latest Posts
Across Categories
ACH vs. Credit Card vs. Wire Transfer: Choosing the Right SaaS Payment Method – Accounts Receivables
Mayuresh Shilotri
28 July 2026
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
The Shift from Deterministic to Probabilistic: What Every Traditional PM Needs to Know About AI
2 August 2026
We’ve all been there, haven’t we? Standing firm on the bedrock of Gantt charts and critical paths, confident in our…
Data Labeling and Annotation Pipelines: Managing the Human-in-the-Loop Supply Chain
2 August 2026
We’ve all heard the adage, “garbage in, garbage out.” In the world of artificial intelligence and machine learning, this sentiment…
5 HCI “Laws” Newbies must follow
17 November 2020
Some empirical HCI laws have evolved. We need to ensure we have a working knowledge of these laws. These are…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to create a comfortable learning home space?
16 March 2021
Because of the pandemic, most of the students are engaged in online learning. Remote learning requires a personal learning place…
It’s all about Visual Design!
24 January 2025
Naturally, humans are much attracted by aesthetically designed content. Visual elements play an important role and give rise to a…
How to create effective videos for an e-learning platform?
27 January 2025
The presence of a video in any document makes it very easy for the learner to understand the concept by…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Almanack of Naval Ravikant: A Guide to Wealth and Happiness
5 March 2025
The Almanack of Naval Ravikant is a thought-provoking guide to rethinking wealth, happiness, and life itself. Based on Naval Ravikant’s…
Consilience
14 September 2022
There are different learning areas, and Consilience is a book that helps all of these areas. Human evolution and the…
The Master Algorithm- Book Review
1 April 2021
The book is full of several interesting incidents. I really enjoyed the few last chapters that were essentially based on…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Why ‘iteration’ matters?
31 October 2020
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
How to Set Up a 24/7 Customer Support System
4 December 2025
In today’s fast-paced digital landscape, the expectation for immediate assistance has become a norm rather than an exception. Customers are…
AI-Driven Ticket Clustering: How Support Detects Major Product Outages in Real-Time – AI in Customer Support
28 July 2026
We’ve all been there – the frantic rush when a major product outage hits. Customers are flooding in, our support…
How to Build an Escalation Matrix
12 March 2026
An escalation matrix serves as a critical framework within organizations, designed to streamline the process of addressing issues that cannot…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.





















