1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Step by Step Guide to building AI First Product Features
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Sales Engineering
1,000+ word posts only.
Leveraging CRM for Customer Success Workflow Optimization
In the contemporary business landscape, where customer satisfaction and retention are paramount, the strategic application of Customer Relationship Management (CRM)…
How to Foster a Collaborative Culture in Sales Engineering Teams
“How to Foster a Collaborative Culture in Sales Engineering Teams | RSS.com Your browser does not support iframes. Click here…
How to Use Customer Feedback to Shape Sales Strategies
“How to Use Customer Feedback to Shape Sales Strategies | RSS.com Your browser does not support iframes. Click here to…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
4 Ways To Overcame Imposter Syndrome as a PM
Imposter Syndrome can attack an individual anytime and anywhere. One can be attacked by imposter syndrome anytime, and the fight…
Why is Empathy a “Must” for Product Managers?
A product manager most certainly has a way of dealing with products, and the secret recipe to that is “empathy.”…
B2C & B2B Product Managers: How do they differ?
The challenges of a B2B product manager vs a B2C product manager are almost similar. Having had the privilege to…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to create a comfortable learning home space?
Because of the pandemic, most of the students are engaged in online learning. Remote learning requires a personal learning place…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Introduction to Social Emotional Learning
SEL helps people to not only perform better academically, but also socially and personally. In students SEL has shown some…
Books I recommend
Super short posts on Books I have read and hence recommend.
Hands-On Large Language Models | Book Review | Mayuresh Shilotri
Hands-On Large Language Models is a brilliantly executed guide that delivers exactly what its title promises. Authored by two highly…
We are like that Only – Book Review
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
Design of Everyday Things – Book Review
First written in 1988 and revised in 2013, some of the explanations and titles became obsolete, but the basic concepts…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
What Is Customer Support? A Beginner’s Guide
What Is Customer Support? A Beginner’s Guide | RSS.com Your browser does not support iframes. Click here to download the…
How to Set Up an Effective Ticketing System
A ticketing system serves as a crucial tool for organizations aiming to streamline their customer support and internal processes. At…
Essential Skills Every Customer Support Agent Needs
Effective communication is the cornerstone of successful interactions in both personal and professional settings. It encompasses not only the ability…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
