1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building a Repeatable Sales Machinery
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Sales Engineering
1,000+ word posts only.
The Career Path of a Sales Engineer: Opportunities for Growth
“The Career Path of a Sales Engineer: Opportunities for Growth | RSS.com Your browser does not support iframes. Click here…
The Competitive Feature Matrix: Real-Time AI Whispering for SEs Facing Technical Competitor Objections – AI in Sales Engineering
In the ever-evolving landscape of technology, sales engineers (SEs) face a unique and persistent challenge: technical competitor objections. These aren’t…
The Automated Proof of Concept (POC): Using AI to Set Up and Verify Demo Environments – AI in Sales Engineering
We’ve all been there. The demo is minutes away, the prospect is buzzing with anticipation, and then… it happens. A…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Manage Your Tasks, Before They Manage You!
Task Management is all about managing the tasks related to its life cycle. It includes various processes like planning, testing,…
Practical ways to check Product Market Fit & Iterate
Crossings on roads are nicely marked; unfortunately career crossroads and decisions that we take during Product market fit journey are…
The AI Product Team Structure: How to Align Data Scientists, ML Engineers, UX, and PMs
We’ve all been there. We’ve seen promising AI projects get bogged down, projects that held the potential to revolutionize our…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
In-house OR Outsourced eLearning Product. What to choose?
The selection between In-house or Outsourced development or product depends on several factors. The intelligence lies in carefully determining or…
Instant Messaging Apps and Chatbots: A helping hand in the learning process.
The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their…
Some e-learnings trends of 2020 and 2021
Both the 2020 and 2021 years are important in terms of e-learning. In 2020, the pandemic changed the priorities for…
Books I recommend
Super short posts on Books I have read and hence recommend.
A Philosophy of software design by John Ousterhout | Book Review | Mayuresh Shilotri
John Ousterhout's "A Philosophy of Software Design" presents a compelling argument for simplicity as the cornerstone of effective software engineering.…
Book Review – Sales Presentations For Dummies – Julie M. Hansen
Julie M. Hansen’s Sales Presentations For Dummies provides a pragmatic and comprehensive guide for enhancing sales presentations. It posits that…
Strengths Finder 2.0- Book Review
If you are searching for a job at the executive level, this needs to be step 1. It’s the proverbial…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Escalation Management for Multi-Tier Support Teams
Escalation management is a critical component of customer support and service delivery, particularly in environments characterized by multi-tier support teams.…
Strategic Goal: Achieving Zero-Touch resolution for Tier-1 issues while maximizing agent efficiency for complex tasks. – AI in Customer Support
Our journey in customer support is reaching a pivotal moment. We stand on the cusp of transforming how we serve…
The Multi-Modal Support Agent: Using AI to Analyze Customer Screenshots and Screen Recordings – AI in Customer Support
We’ve all been there – staring at a customer’s help request, trying to decipher what they mean by “it’s not…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
