1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
22 September 2020
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
What I learnt from building Mumbai’s largest offline Data Science Community?
15 January 2021
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Journey through the Mind of Grown-up Technology Learner in India
15 January 2021
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Sales Engineering
1,000+ word posts only.
Leveraging Sales Engineering for Post-Sale Success
28 July 2026
We often consider sales engineering primarily as a pre-sales function, a critical bridge between complex technology and client needs during…
Tracking the Impact of Sales Engineering on Deal Velocity
14 February 2026
“Tracking the Impact of Sales Engineering on Deal Velocity | RSS.com Your browser does not support iframes. Click here to…
The Role of Sales Engineers in Building Customer Confidence
25 February 2026
“The Role of Sales Engineers in Building Customer Confidence | RSS.com Your browser does not support iframes. Click here to…
Latest Posts
Across Categories
The Role of Quarterly Business Reviews (QBRs) in Customer Success
Mayuresh Shilotri
4 July 2025
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Importance Of Aligning Product and Sales Teams
29 October 2022
Every company has its department dealing with their challenge. The sales team is a follower of money, whereas the product…
4 Ways To Overcame Imposter Syndrome as a PM
7 November 2022
Imposter Syndrome can attack an individual anytime and anywhere. One can be attacked by imposter syndrome anytime, and the fight…
The Anatomy of an AI Product Specification (PRD): Template and Key Differences
2 August 2026
We’ve all been there – staring at a blank document, tasked with outlining the next AI marvel. The sheer complexity…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Opportunities and Obstacles of Distance Education!
25 November 2020
Distance Education is the education received by a learner who may not be physically present at the educational institutions. It…
Constructivism – Impact on e-learning
7 April 2021
As per Constructivism, people actively construct or make their own knowledge and that reality is determined by the experiences of…
How to create a comfortable learning home space?
16 March 2021
Because of the pandemic, most of the students are engaged in online learning. Remote learning requires a personal learning place…
Books I recommend
Super short posts on Books I have read and hence recommend.
Savarkar – Echoes from Forgotten Past
8 January 2022
I foresee a movie or web series being made on this biography. As a book, it is scholarly. Voluminous. 1,500+…
The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer- Book Review
11 March 2021
‘The Toyota Way’ or rather I would say it should be everyone's way. It's a great book inside out emphasizing…
Made to Stick: Why Some Ideas Survive and Others Die
2 September 2022
Through the core ideas of “SUCCEs”, an idea can be sticky. The book talks about combining the 6 characteristics for…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Jigsaw technique of cooperative learning
12 December 2020
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Why ‘iteration’ matters?
31 October 2020
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Customer Support
1,000+ word posts only.
Key Differences Between Customer Success and Customer Support
29 December 2024
“Key Differences Between Customer Success and Customer Support | RSS.com Your browser does not support iframes. Click here to download…
How to Manage Peak Customer Support Times
6 January 2026
In the realm of customer service, recognizing peak support times is crucial for maintaining high levels of customer satisfaction. Peak…
How to Handle Burnout in Customer Support Teams
15 August 2025
Burnout is a state of emotional, physical, and mental exhaustion caused by prolonged and excessive stress. It can manifest in…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















