1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Design First Approach for B2B Products
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Sales Engineering
1,000+ word posts only.
Emerging Technologies Every Sales Engineer Should Know
Artificial Intelligence (AI) and Machine Learning (ML) have emerged as transformative forces across various sectors, fundamentally altering how businesses operate…
Identifying Customer Pain Points During Sales Conversations
“Identifying Customer Pain Points During Sales Conversations | RSS.com Your browser does not support iframes. Click here to download the…
Common Mistakes to Avoid During Technical Demos
“Common Mistakes to Avoid During Technical Demos | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Seven Qualities of a Great Product Vision
The definition of "product vision" goes way beyond just defining what it is. A product's vision also illustrates the product's…
Demystifying the AI Stack: LLMs, Vector Databases, Embeddings, and Orchestration Frameworks
The world of artificial intelligence is evolving at an unprecedented pace, and at its heart lies a complex yet fascinating…
Building Trust in AI: When and How to Explain AI Decisions to Your Users (Explainable AI)
We all want our users to feel confident in the tools and services we provide, especially when those involve the…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to create effective videos for an e-learning platform?
The presence of a video in any document makes it very easy for the learner to understand the concept by…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – Seven Steps to Success for Sales Managers
Max F. Cates’ “Seven Steps to Success for Sales Managers” provides a robust framework for transforming sales management from a…
Book Review – Combo Prospecting – Tony J. Hughes
Book Review Combo Prospecting Tony J Hughes | RSS.com Your browser does not support iframes. Click here to download the…
The StatQuest Illustrated Guide to Machine Learning | Book Review | Mayuresh Shilotri
The StatQuest Illustrated Guide to Machine Learning is a masterclass in making complex topics accessible and, dare I say, fun.…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
Proactive Support vs. Reactive Support: What Works Best?
Proactive support is a customer service approach that emphasizes anticipating and addressing potential issues before they escalate into significant problems.…
SaaS Support in Slack: Deploying AI Agents to Handle Enterprise Shared Channels Safely – AI in Customer Support
We’ve all been there – the frantic Slack pings, the overflowing shared channels, the seemingly endless stream of customer queries…
How to Manage Peak Customer Support Times
In the realm of customer service, recognizing peak support times is crucial for maintaining high levels of customer satisfaction. Peak…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
