1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building AI First Product Features
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Sales Engineering
1,000+ word posts only.
Using Data to Refine Sales Engineering Strategies
“Using Data to Refine Sales Engineering Strategies | RSS.com Your browser does not support iframes. Click here to download the…
Scaling Solutions Architecture: Using AI to Generate Custom System Diagrams and Integrations – AI in Sales Engineering
As sales engineers, we’ve always been tasked with the challenge of translating complex customer needs into elegant, robust, and scalable…
Sales Engineering and Marketing: A Partnership for Success
“Sales Engineering and Marketing: A Partnership for Success | RSS.com Your browser does not support iframes. Click here to download…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Data-Driven Roadmap: How To Choose The Right Metrics?
A data-driven roadmap is a way to guarantee stakeholders that your product vision for the future is going to work…
Does Your Funnel Provide Valuable Insight?
A funnel comprises the measurement of the key event at each step of the flow or user journey. Funnels can…
Catch Up With Your Product Development!
When everybody wants the customers to choose them over others. The businesses have found a competitive advantage to speed up their development.…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Are e-learning platforms biased?
We define bias in a human context. We rarely come across biased machine. Have you seen an ice cream vending…
Opportunities and Obstacles of Distance Education!
Distance Education is the education received by a learner who may not be physically present at the educational institutions. It…
How to manage a virtual breakout room?
A small group of students is always an excellent choice for fruitful learning. Virtual breakout rooms are no less than…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – Insight Selling
Executive Summary Insight Selling dismantles the myth of the “likable” or “helpful” salesperson, revealing that true sales winners don’t just…
Book Review – HBR’s 10 Must Reads on Sales
Executive Summary This curated collection transcends typical sales advice, offering a strategic playbook for executives to fundamentally re-engineer their sales…
AI Engineering: Building Applications with Foundation Models | Book Review | Mayuresh Shilotri
Chip Huyen's AI Engineering is a landmark text that perfectly captures the current zeitgeist of AI development. This is not…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
AI-Generated Knowledge Articles: Automatically Turning Solved Support Tickets into Help Docs – AI in Customer Support
We’ve all been there: staring at a blank knowledge base, a backlog of support tickets, and the daunting task of…
The Role of Empathy in Customer Support
Empathy is a cornerstone of effective customer support, serving as the bridge that connects service representatives with customers. It involves…
Essential Skills Every Customer Support Agent Needs
Effective communication is the cornerstone of successful interactions in both personal and professional settings. It encompasses not only the ability…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
