1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building a Repeatable Sales Machinery
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Sales Engineering
1,000+ word posts only.
The Role of Customer Feedback in Evaluating Sales Engineers
“The Role of Customer Feedback in Evaluating Sales Engineers | RSS.com Your browser does not support iframes. Click here to…
Predictive Technical Risk: How AI Flags Which Scopes of Work (SOWs) Are Likely to Stall – AI in Sales Engineering
We are increasingly finding ourselves in a situation where the sheer volume of potential projects and engagements presents both an…
How to Build a Tech Stack for Sales Engineering Teams
To effectively support a sales engineering team, it is crucial to first grasp their unique requirements and challenges. Sales engineers…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Correct Content Strategy Would Leave You CONTENT!
Content is present everywhere. Everything you read in words, see or hear as videos or images, is the content only.…
How to Choose the Right KPIs for Your Product
A Key performance indicator measures the company's performance against the business objectives set in place. KPIs are of different types,…
Designing Conversational Onboarding: Accelerating Time-to-Value via Smart AI Walkthroughs
We’ve all been there. The shiny new software, the promise of a streamlined workflow, and then… the blank screen. The…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Explained :: Cognitive Load Theory in 11 minutes
Our short term memory, or working memory, can only retain a certain amount of information simultaneously. Cognitive Load Theory unlocks…
In-house OR Outsourced eLearning Product. What to choose?
The selection between In-house or Outsourced development or product depends on several factors. The intelligence lies in carefully determining or…
Why does dress code really matter in American Schools?
Many studies revealed how dress codes harm student’s feelings and there is a drastic change in their behaviour. Dress codes…
Books I recommend
Super short posts on Books I have read and hence recommend.
Six Thinking Hats Edward de Bono- Book Review
‘Lateral Thinking’ was the first De Bono book I read. The book has a simple and easy approach for examining…
Book Review – Selling in a Crisis – Jeb Blount
In Selling in a Crisis, Jeb Blount delivers a bracingly realistic playbook for navigating the volatile, uncertain, and often terrifying…
We are like that Only – Book Review
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Top 10 Customer Support Tools You Should Know
The right customer support tools can empower teams to manage inquiries efficiently, resolve issues promptly, and foster long-lasting relationships with…
Tracking and Reducing Customer Churn Through Support
Customer churn, often referred to as customer attrition, is a critical metric for businesses across various industries. It represents the…
The Empathetic Agent: Training AI Models to Match the Tone and Urgency of Distressed Users – AI in Customer Support
The Empathetic Agent: Training AI Models to Match the Tone and Urgency of Distressed Users – AI in Customer Support…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
