1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Sales Engineering
1,000+ word posts only.
How to Start a Career in Sales Engineering
The role of a sales engineer is a unique blend of technical expertise and sales acumen, making it a critical…
Building Dashboards to Monitor Sales Engineering Activities
Sales engineering plays a pivotal role in bridging the gap between technical solutions and customer needs. It involves a unique…
The Role of Sales Engineers in Building Customer Confidence
Sales engineers occupy a unique and pivotal role within the sales ecosystem, bridging the gap between technical expertise and customer…
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Practical ways to check Product Market Fit & Iterate
Crossings on roads are nicely marked; unfortunately career crossroads and decisions that we take during Product market fit journey are…
4 Ways To Overcame Imposter Syndrome as a PM
Imposter Syndrome can attack an individual anytime and anywhere. One can be attacked by imposter syndrome anytime, and the fight…
Importance Of Aligning Product and Sales Teams
Every company has its department dealing with their challenge. The sales team is a follower of money, whereas the product…
Interview Prep Series
5 to 6 Minute Videos
Episode #007 – Describe your management philosophy
Again, there is not a single answer that suits or makes or works for every situation and every organization. Best…
Episode #006 – Are you an organized person?
You are organised, but at the same time, you understand what the situation is and are able to exercise the…
Episode #005 – What does “failure” mean to you?
Make sure this is an opportunity to have an authentic conversation. Make sure this is an opportunity to have an…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Building a Unified Sales and Marketing Playbook
Sales and marketing alignment is a critical component of a successful business strategy. It refers to the process of ensuring…
The Core Responsibilities of a Sales Engineer
The role of a sales engineer is a unique blend of technical expertise and sales acumen, serving as a crucial…
How to Write a Winning Customer Support Policy
A robust customer support policy can differentiate a business in a competitive market, fostering a reputation for reliability and responsiveness.…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Autobiography of Benjamin Franklin| Book Review | Mayuresh Shilotri
The Autobiography of Benjamin Franklin is a foundational document of the American spirit, chronicling the life of one of history's…
The StatQuest Illustrated Guide to Machine Learning | Book Review | Mayuresh Shilotri
The StatQuest Illustrated Guide to Machine Learning is a masterclass in making complex topics accessible and, dare I say, fun.…
The StatQuest Illustrated Guide to Neural Networks and AI | Book Review | Mayuresh Shilotri
Josh Starmer has done it again. The StatQuest Illustrated Guide to Neural Networks and AI is the perfect and much-needed…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Customer Support
1,000+ word posts only.
Emerging Trends in Customer Support Technology
Customer support technology is experiencing substantial change due to advances in digital tools and evolving consumer expectations. Organizations are implementing…
Common Mistakes in Escalation Management and How to Avoid Them
Escalation management is a critical component of organizational operations, particularly in environments where customer satisfaction and operational efficiency are paramount.…
Steps to De-escalate Angry Customers
To effectively address customer concerns, it is essential to first grasp their perspective. Customers often approach businesses with specific expectations,…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
