1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Step by Step Guide to building AI First Product Features
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Sales Engineering
1,000+ word posts only.
Analyzing Demo-to-Close Ratios: Insights for Improvement
“Analyzing Demo-to-Close Ratios: Insights for Improvement | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Overcoming Impostor Syndrome in Sales Engineering
“Overcoming Impostor Syndrome in Sales Engineering | RSS.com Your browser does not support iframes. Click here to download the PDF.…
The Role of Customer Feedback in Evaluating Sales Engineers
“The Role of Customer Feedback in Evaluating Sales Engineers | RSS.com Your browser does not support iframes. Click here to…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Design First Approach for B2B Products
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
10 best practices to build your SaaS product RIGHT
Listed here are the ten multi-tenant SaaS application architecture best practices. If followed right, they will help you achieve your objectives.…
Context Window Economics: Maximizing Token Efficiency in LLM Feature Design
We often find ourselves in a fascinating, and at times, frustrating predicament. We are building powerful language models, capable of…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Why does dress code really matter in American Schools?
Many studies revealed how dress codes harm student’s feelings and there is a drastic change in their behaviour. Dress codes…
How to incorporate the principles of design into e-learning?
A good learning experience is all a learner wants on an e-learning platform. It can be easily obtained by incorporating…
Types of Training Placement Officers
Training and Placement Office has only gained importance over the years. The NAAC and NBA accreditation also gives due stress…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Decision Book: Fifty Models for Strategic Thinking- Book Review
Each page of this book contains different decision models, making it a reference book that you can use in everyday…
Marathi Vangmayacha Galiv Itihas | Book Review | Mayuresh Shilotri
A masterpiece by Pu La Deshpande, Marathi Vangmayacha Galiv Itihas is a witty and delightful satire on ancient Marathi literature.…
Book Review – Sales Presentations For Dummies – Julie M. Hansen
Julie M. Hansen’s Sales Presentations For Dummies provides a pragmatic and comprehensive guide for enhancing sales presentations. It posits that…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
Strategic Alignment: Customer Support Goals and Company Objectives
We understand that in the intricate ecosystem of modern business, the synchronization of disparate operational units is not merely advantageous…
AI and Hardware-Software SaaS: Triaging Physical Device Faults Remotely via Machine Learning – AI in Customer Support
We’ve all been there: the frustrating experience of a beloved device malfunctioning, and the subsequent scramble to diagnose and resolve…
Balancing AI and Human Support in the Age of Automation – Customer Support
Customer support has undergone substantial changes in recent years, largely due to increased automation. Organizations implementing automated solutions aim to…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
