1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Step by Step Guide to building a Repeatable Sales Machinery
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Sales Engineering
1,000+ word posts only.
Building Lasting Customer Relationships Through Sales Engineering
We often hear about the importance of customer relationships, a foundational pillar in any successful business. But how do we…
Building Dashboards to Monitor Sales Engineering Activities
“Building Dashboards to Monitor Sales Engineering Activities | RSS.com Your browser does not support iframes. Click here to download the…
How to Deliver an Effective Technical Demo
“How to Deliver an Effective Technical Demo | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Data-Driven Roadmap: How To Choose The Right Metrics?
A data-driven roadmap is a way to guarantee stakeholders that your product vision for the future is going to work…
The Ideal Ratio of Engineers to Product Managers
Every functional tech company needs product managers, engineers, designers, and so on. Who decides the ideal ratio of these? Finding…
How AI Will Automate Product Management Tasks: Future-Proofing Your Career in the Next Decade
We stand on the precipice of a profound transformation, one where Artificial Intelligence isn’t just a tool but an integral…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to create a comfortable learning home space?
Because of the pandemic, most of the students are engaged in online learning. Remote learning requires a personal learning place…
Accepting the new change!
It is a fact that due to the pandemic, many people are working from home. And because of that, the…
Are e-learning platforms biased?
We define bias in a human context. We rarely come across biased machine. Have you seen an ice cream vending…
Books I recommend
Super short posts on Books I have read and hence recommend.
Nudge- Book Review
The key takeaway is that the environment (home, work, school) has a WAY bigger impact on our behavior than we…
The Test Book: 64 Tools to Lead You to Success
The Test Book is a combination of humor along with excellent insights. To evaluate your life and happiness, the book…
Book Review – The Sales Survival Handbook – Ken Kupchik and Jeb Blount
Executive Summary The Sales Survival Handbook provides a blunt, unvarnished guide for sales professionals navigating the inherent challenges of the…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
The True Cost of Ticket Deflection: How to Measure AI Support Success Beyond CSAT – AI in Customer Support
We’ve all been there. The endless scrolling through help documentation, the frustratingly generic chatbot responses, the sheer effort it takes…
Building a Scalable Support System for Startups
In today’s fast-paced business environment, the significance of a scalable support system cannot be overstated. As organizations grow, the demand…
How to Stay Ahead of Customer Support Trends
Customer support has become a fundamental business function that directly impacts company reputation and financial performance. Monitoring customer support trends…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
