1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Sales Engineering
1,000+ word posts only.
Creating Tailored Solutions for Unique Customer Needs
“Creating Tailored Solutions for Unique Customer Needs | RSS.com Your browser does not support iframes. Click here to download the…
The Role of Empathy in Sales Engineering – Sales Engineering
“The Role of Empathy in Sales Engineering | RSS.com Your browser does not support iframes. Click here to download the…
Building Lasting Customer Relationships Through Sales Engineering
We often hear about the importance of customer relationships, a foundational pillar in any successful business. But how do we…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Synthetic Data: When It makes Sense to Use it and How to Safely Generate It
We’ve all heard the buzz around synthetic data, haven’t we? It’s a concept that’s rapidly gaining traction in a world…
User-Facing AI Metrics: How to Track If Your Feature is Genuinely Saving Users Time
We all pour our hearts and minds into building features. We envision them streamlining workflows, simplifying complex tasks, and ultimately,…
Domain Driven Design In A Nutshell
Domain driven Design or DDD is mapping business domain concepts into software artifacts. Which means it is a kind of…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to make online learning more effective- Part 1
Making the online session interesting is a billion dollar question. Right tooling can help. But mentor with interesting facilitation skills…
Introduction to Item Response Theory
This blog is a simple introduction on Item Response Theory. So what we're going to look over here is what…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Books I recommend
Super short posts on Books I have read and hence recommend.
Euclid’s Window – Book Review
If you are a maths and science buff- this is for you. This is a book that unlocks the philosophy…
Design of Everyday Things – Book Review
First written in 1988 and revised in 2013, some of the explanations and titles became obsolete, but the basic concepts…
Bravehearts of Bharat: Vignettes from Indian History
"Bravehearts of Bharat: Vignettes from Indian History" by Vikram Sampath is a captivating anthology of 15 lesser-known but impactful historical…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
How to Stay Ahead of Customer Support Trends
Customer support has become a fundamental business function that directly impacts company reputation and financial performance. Monitoring customer support trends…
A Guide to Integrating Support Tools with Your Tech Stack
In today's fast-paced digital landscape, the integration of support tools has become a cornerstone for businesses aiming to enhance customer…
Essential Skills Every Customer Support Agent Needs
Effective communication is the cornerstone of successful interactions in both personal and professional settings. It encompasses not only the ability…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
