1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Step by Step Guide to building AI First Product Features
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Sales Engineering
1,000+ word posts only.
Building Lasting Customer Relationships Through Sales Engineering
We often hear about the importance of customer relationships, a foundational pillar in any successful business. But how do we…
Using Automation to Simplify Sales Engineering Tasks
Sales engineering is a multifaceted discipline that bridges the gap between technical expertise and sales acumen. Sales engineers play a…
The Competitive Feature Matrix: Real-Time AI Whispering for SEs Facing Technical Competitor Objections – AI in Sales Engineering
In the ever-evolving landscape of technology, sales engineers (SEs) face a unique and persistent challenge: technical competitor objections. These aren’t…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Step by Step Guide to building AI First Product Features
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Key things you need to know about Product Ops
Not many of us do or are interested in knowing a lot about Product Ops. Even LinkedIn marks a growth…
Evaluating AI Quality: A PM-Friendly Guide to Accuracy, Precision, Recall, and F1 Score
We often find ourselves staring at screens, wrestling with data, and trying to make sense of what our artificial intelligence…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Habit Forming e-learning – Nir Eyal’s ‘Hooked’ applied
At the crux, of Habit forming products is aligning the core workflow of the user with the intrinsic motivation of…
Some e-learnings trends of 2020 and 2021
Both the 2020 and 2021 years are important in terms of e-learning. In 2020, the pandemic changed the priorities for…
Top 6 tips to make virtual learning better for humans
Just like one size of cloth does not fit everyone similarly, an approach taken upon individuals will not be suitable…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – The LinkedIn Edge – Jeb Blount and Brynne Tillman
Executive Summary In The LinkedIn Edge, Jeb Blount and Brynne Tillman deliver a powerful, no-nonsense guide to leveraging LinkedIn not…
JavaScript: The Good Parts – Book Review
Crockford tells us how to avoid the pitfalls and write reliable code using the language of the Web, which is…
Book Review – Sales Presentations For Dummies – Julie M. Hansen
Julie M. Hansen’s Sales Presentations For Dummies provides a pragmatic and comprehensive guide for enhancing sales presentations. It posits that…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
Balancing AI and Human Support in the Age of Automation – Customer Support
Customer support has undergone substantial changes in recent years, largely due to increased automation. Organizations implementing automated solutions aim to…
How to Build a Customer-First Support Team
In the realm of customer service, comprehending the needs and expectations of customers is paramount. This understanding goes beyond merely…
Improving First Call Resolution Rates
First Call Resolution (FCR) is a critical metric in the realm of customer service, particularly within call centers. It refers…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
