1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Design First Approach for B2B Products
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Sales Engineering
1,000+ word posts only.
How to Foster a Collaborative Culture in Sales Engineering Teams
“How to Foster a Collaborative Culture in Sales Engineering Teams | RSS.com Your browser does not support iframes. Click here…
Building a Personal Brand as a Sales Engineer
“Building a Personal Brand as a Sales Engineer | RSS.com Your browser does not support iframes. Click here to download…
Understanding and Improving Sales Conversion Rates
“Understanding and Improving Sales Conversion Rates | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
8 tips for beginners on product marketing
While developing your product, you must also pay attention towards developing its marketing strategies. Here are some product marketing tips…
B2C & B2B Product Managers: How do they differ?
The challenges of a B2B product manager vs a B2C product manager are almost similar. Having had the privilege to…
10 Questions That PMs Can Ask Customers
Product managers have little or no time to speak directly with the customers. The 10 questions listed here will help…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Introduction to Item Response Theory
This blog is a simple introduction on Item Response Theory. So what we're going to look over here is what…
Accepting the new change!
It is a fact that due to the pandemic, many people are working from home. And because of that, the…
Top 4 UX tips for better e-learning.
Good UX and UI essentially comes down to following certain rules which are empirical and based on extensive user studies…
Books I recommend
Super short posts on Books I have read and hence recommend.
Street Fighting Mathematics – Book Review
This book gives examples of educated guessing and approximation methods to evaluate functions, or to get information on functions that…
Dr. R.K. Anand’s Guide to Child Care-Book Review
Generally, Dr. Spock is a go to guide for newbie (first-time) parents. But this book is more Indian. I bought…
Book Review – The LinkedIn Edge – Jeb Blount and Brynne Tillman
Executive Summary In The LinkedIn Edge, Jeb Blount and Brynne Tillman deliver a powerful, no-nonsense guide to leveraging LinkedIn not…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Top 10 Customer Support Tools You Should Know
The right customer support tools can empower teams to manage inquiries efficiently, resolve issues promptly, and foster long-lasting relationships with…
Building a Diverse and Inclusive Support Team – Customer Support
In today’s global marketplace, diverse and inclusive customer support teams deliver measurable business benefits. As markets become increasingly interconnected, customer…
Steps to De-escalate Angry Customers
To effectively address customer concerns, it is essential to first grasp their perspective. Customers often approach businesses with specific expectations,…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
