1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Farmers are (NOT) Poor
The objective here is to debunk myths that majority of city slickers have - Farmers do NOT necessarily mean POOR people.…
18 Car Accessories for traveling salesman
This blog post marks the beginning of 4 months road trip with Mayuresh Shilotri, Shrikant Somani and Nishant Sharma travelling…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Sales Engineering
1,000+ word posts only.
Building Lasting Customer Relationships Through Sales Engineering
We often hear about the importance of customer relationships, a foundational pillar in any successful business. But how do we…
How to Handle Unexpected Technical Questions During a Demo
In the realm of technology presentations, unexpected technical questions can arise at any moment, often catching presenters off guard.
Sales Engineering for IoT Solutions: What You Need to Know
“Sales Engineering for IoT Solutions: What You Need to Know | RSS.com Your browser does not support iframes. Click here…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Open Source vs. Closed Source Models: Balancing Cost, Customization, and Privacy in SaaS
We, as an industry and as individual businesses, are constantly grappling with the fundamental architectural choices that underpin our digital…
The AI Product Team Structure: How to Align Data Scientists, ML Engineers, UX, and PMs
We’ve all been there. We’ve seen promising AI projects get bogged down, projects that held the potential to revolutionize our…
Graceful Degradation in AI UX: How to Handle Model Failures and Slow Latency Times
We’ve all been there. That moment when the AI we’re interacting with grinds to a halt, or worse, gives us…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to make online learning more effective- Part 1
Making the online session interesting is a billion dollar question. Right tooling can help. But mentor with interesting facilitation skills…
Building genuine connections in online learning
The global pandemic has changed everything, whether it’s the mode of teaching or the way of official work. Presently, I…
Some e-learnings trends of 2020 and 2021
Both the 2020 and 2021 years are important in terms of e-learning. In 2020, the pandemic changed the priorities for…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – Combo Prospecting – Tony J. Hughes
Tony J. Hughes’ “Combo Prospecting” offers a pragmatic, modern approach to B2B sales development, advocating for a multi-channel, value-driven strategy…
Book Review – The SPIN Selling Fieldbook
Executive Summary Neil Rackham’s The SPIN Selling Fieldbook is not merely a companion to his seminal SPIN Selling; it is…
Beyond Good and Evil – Book Review
The reason I am writing this review is that - something in the book clings to you. You should be…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
Predicting Customer Frustration: How AI Escalates Tickets Before the Customer Demands a Manager – AI in Customer Support
We used to see it happen all the time. A customer, already teetering on the edge of annoyance, would hit…
How to Set Up a 24/7 Customer Support System
In today’s fast-paced digital landscape, the expectation for immediate assistance has become a norm rather than an exception. Customers are…
Real-Time Translation Agents: Breaking Language Barriers in Global SaaS Support with AI – AI in Customer Support
We stand on the cusp of a revolutionary era in global customer support, one where language is no longer a…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
