1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Future of Income Share Agreements in India
15 January 2021
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Mathematically modelling the RoI on Content Marketing
15 January 2021
Mathematically modeling is an iterative process. We start with the basics and gradually embellish the model to factor more of…
After 33 Customer meetings I decided to NOT build a Product
15 January 2021
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Sales Engineering
1,000+ word posts only.
How Sales Engineers Collaborate with Account Executives
20 June 2025
In the dynamic landscape of modern sales, the roles of Sales Engineers and Account Executives are pivotal in driving revenue…
How to Use Customer Feedback to Shape Sales Strategies
27 March 2026
“How to Use Customer Feedback to Shape Sales Strategies | RSS.com Your browser does not support iframes. Click here to…
Sustainability’s Impact on Sales Engineering Decisions
28 July 2026
We are at a critical juncture, where the very fabric of our business operations is being rewoven by the thread…
Latest Posts
Across Categories
Tools for Tracking Customer Success Metrics
Mayuresh Shilotri
4 November 2025
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Optimizing AI COGS: Strategic Infrastructure Tweaks to Protect Your SaaS Gross Margins
2 August 2026
We’re constantly reminded of the transformative power of AI, how it’s reshaping industries and offering unprecedented opportunities for innovation. For…
The Ideal Ratio of Engineers to Product Managers
24 August 2022
Every functional tech company needs product managers, engineers, designers, and so on. Who decides the ideal ratio of these? Finding…
Context Window Economics: Maximizing Token Efficiency in LLM Feature Design
2 August 2026
We often find ourselves in a fascinating, and at times, frustrating predicament. We are building powerful language models, capable of…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Explained :: Cognitive Load Theory in 11 minutes
7 April 2021
Our short term memory, or working memory, can only retain a certain amount of information simultaneously. Cognitive Load Theory unlocks…
Connectivism – Impact on e-learning
9 April 2021
Connectivism is the collective connections between all the ‘nodes’ in a network that result in new forms of knowledge. It…
Habit Forming e-learning – Nir Eyal’s ‘Hooked’ applied
24 November 2020
At the crux, of Habit forming products is aligning the core workflow of the user with the intrinsic motivation of…
Books I recommend
Super short posts on Books I have read and hence recommend.
We are like that Only – Book Review
11 January 2021
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
The Speed Reading Book – Book Review
15 January 2021
The exercises force you to engage. I discovered that my normal reading speed is 265 words per minute with 66%…
Book Review – Combo Prospecting – Tony J. Hughes
2 August 2026
Book Review Combo Prospecting Tony J Hughes | RSS.com Your browser does not support iframes. Click here to download the…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Why ‘iteration’ matters?
31 October 2020
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Customer Support
1,000+ word posts only.
Boosting Support Team Performance through Recognition
28 July 2026
We recognize that a high-performing support team is the bedrock of customer satisfaction and, consequently, our organizational success. In the…
Personalization in Customer Support: Why It Matters
6 December 2025
In today’s competitive marketplace, personalization has emerged as a cornerstone of effective customer support. The modern consumer is not just…
How to Use Chatbots Without Losing the Human Touch
26 March 2025
In recent years, chatbots have emerged as a transformative force in the realm of customer service. These AI-driven tools are…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















