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About Mayuresh Shilotri

Mayuresh Shilotri is an entrepreneur. He writes on EdTech, Product and UX on this blog. 

Select Writings

Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.

Short Programmes and Consumer Behaviour

Short Programmes and Consumer Behaviour

Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger product. Brands and individuals (Gig workers) both jumped on this…

Sales Engineering

1,000+ word posts only.

Leveraging AR_VR for Product Demonstrations

Leveraging AR/VR for Product Demonstrations

Augmented Reality (AR) and Virtual Reality (VR) are two transformative technologies that have gained significant traction in recent years, reshaping how we interact with digital content and the physical world.…
Using Automation to Simplify Sales Engineering Tasks

Using Automation to Simplify Sales Engineering Tasks

Sales engineering is a multifaceted discipline that bridges the gap between technical expertise and sales acumen. Sales engineers play a crucial role in the sales process, particularly in industries where…
Best Practices for Demo Environment Setup

Best Practices for Demo Environment Setup

A well-prepared demo environment serves as the cornerstone for effective presentations, product demonstrations, and training sessions. It is not merely a backdrop; it is a critical component that can significantly…

Product

1,000+ word posts only.

iterate

Practical ways to check Product Market Fit & Iterate

Crossings on roads are nicely marked; unfortunately career crossroads and decisions that we take during Product market fit journey are subtle. It takes higher degree of awareness and presence to…
4 Ways To Overcame Imposter Syndrome as a PM

4 Ways To Overcame Imposter Syndrome as a PM

Imposter Syndrome can attack an individual anytime and anywhere. One can be attacked by imposter syndrome anytime, and the fight to get through it can lead you towards success.
Importance Of Aligning Product and Sales Teams

Importance Of Aligning Product and Sales Teams

Every company has its department dealing with their challenge. The sales team is a follower of money, whereas the product team wants to innovate. How can they all come together…

Interview Prep Series

5 to 6 Minute Videos

Are you an organized person

Episode #006 – Are you an organized person?

You are organised, but at the same time, you understand what the situation is and are able to exercise the right muscle in the right proportion for the situation.

EdTech

On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.

The Core Responsibilities of a Sales Engineer

The Core Responsibilities of a Sales Engineer

The role of a sales engineer is a unique blend of technical expertise and sales acumen, serving as a crucial link between the engineering team and the customer. Sales engineers…
How to Write a Winning Customer Support Policy

How to Write a Winning Customer Support Policy

A robust customer support policy can differentiate a business in a competitive market, fostering a reputation for reliability and responsiveness. Moreover, a customer support policy is essential for aligning the…

Books I recommend

Super short posts on Books I have read and hence recommend.

Bravehearts of Bharat- Vignettes from Indian History

Bravehearts of Bharat: Vignettes from Indian History

"Bravehearts of Bharat: Vignettes from Indian History" by Vikram Sampath is a captivating anthology of 15 lesser-known but impactful historical figures from India's rich tapestry. The book offers a well-researched…

Short Stories

Less than 100 words each. Short Stories related to EdTech. 

BharatVidya

BORI – Bharat Vidya – Review

BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success for this initiative.
Jigsaw technique of cooperative learning

Jigsaw technique of cooperative learning

Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material and then teaches it to the other members of the…
Why ‘iteration’ matters_

Why ‘iteration’ matters?

By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…

Customer Support

1,000+ word posts only.

Best Practices for Using Knowledge Bases in Customer Support

Best Practices for Using Knowledge Bases in Customer Support

In the realm of customer support, knowledge bases have emerged as indispensable tools that facilitate efficient communication between businesses and their clients. A knowledge base is essentially a centralized repository…
Leveraging Automation in Customer Support_ Dos and Don’ts

Leveraging Automation in Customer Support: Dos and Don’ts

In the rapidly evolving landscape of customer service, automation has emerged as a pivotal tool for enhancing efficiency and improving customer satisfaction. The integration of automated systems into customer support…
Mobile Support Tools for On-the-Go Customer Assistance

Mobile Support Tools for On-the-Go Customer Assistance

In an increasingly mobile world, the demand for immediate and effective customer support has never been higher. Customers expect to receive assistance at their convenience, regardless of their location or…

Videos

Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel. 

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