1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Sales Engineering
1,000+ word posts only.
Metrics for Measuring the Success of Proof-of-Concept Projects
“Metrics for Measuring the Success of Proof-of-Concept Projects | RSS.com Your browser does not support iframes. Click here to download…
AI-Guided Sizing Calculators: Automatically Recommending Infrastructure Architecture for Prospects – AI in Sales Engineering
We’re living in an era where the pace of innovation is exhilarating, and at its forefront is artificial intelligence (AI).…
The Importance of Feedback Loops in Sales Engineering
Feedback loops in sales engineering refer to the systematic processes through which information about customer interactions, product performance, and sales…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
How to Choose the Right KPIs for Your Product
A Key performance indicator measures the company's performance against the business objectives set in place. KPIs are of different types,…
Accessible AI: Ensuring Your AI-Driven UI/UX Elements Accommodate Every User
We stand at the precipice of a revolution, one powered by artificial intelligence. AI is no longer a futuristic concept;…
Proprietary Data Moats: How to Leverage Internal SaaS Data to Beat Generic AI Competitors
We’ve all seen the headlines. Generic AI is here, and it’s getting smarter, faster, and cheaper every day. From sophisticated…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
What’s the need for Uberization in tutoring?
The EdTech companies are using the strategy of pairing up with the local tutors to provide personal learning help to…
Importance of Video content on learning process
You cannot deny the multi-sensory experience of the video content that has the power of both hearing and watching. And second, it…
Top 4 UX tips for better e-learning.
Good UX and UI essentially comes down to following certain rules which are empirical and based on extensive user studies…
Books I recommend
Super short posts on Books I have read and hence recommend.
Euclid’s Window – Book Review
If you are a maths and science buff- this is for you. This is a book that unlocks the philosophy…
What the Dog Saw and Other Adventures-Book Review
What the Dog saw is one of the exciting books from the collection of Malcolm Gladwell. I really love the…
The Tipping Point – Book Review
The Tipping Point describes the concept of why certain goods, firms, writers, etc. are highly popular (tip), while others never…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Customer Support
1,000+ word posts only.
Balancing AI and Human Support in the Age of Automation – Customer Support
Customer support has undergone substantial changes in recent years, largely due to increased automation. Organizations implementing automated solutions aim to…
How to Set Up an Effective Ticketing System
A ticketing system serves as a crucial tool for organizations aiming to streamline their customer support and internal processes. At…
Defining Customer Support Metrics: Which Ones Matter Most?
Metrics provide insights into how well a company is meeting its customers' needs and expectations, allowing for data-driven decision-making. The…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
