1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
Sales Engineering
1,000+ word posts only.
Preparing for the Next Decade in Sales Engineering – Sales Engineering
Preparing for the Next Decade in Sales Engineering As sales engineers, we stand at a pivotal juncture. The landscape of…
How to Network Effectively as a Sales Engineer
“How to Network Effectively as a Sales Engineer | RSS.com Your browser does not support iframes. Click here to download…
The Importance of Asking the Right Questions During Discovery Calls
“The Importance of Asking the Right Questions During Discovery Calls | RSS.com Your browser does not support iframes. Click here…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
“One App” Or “Multiple App” Strategy?
The strategy used by the company for the apps can be either the “Multi app” strategy or the “One app”…
The Smiles And Frowns Of Feature Toggles
Feature toggles or feature flags one of the powerful techniques used primarily because of their feature to modify product behavior…
Reasons Why User Onboarding Never Ends & How To Maximize The Experience?
It is obvious to invest money and time in features that you think can evolve your product. Product launches and…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Habit Forming e-learning – Nir Eyal’s ‘Hooked’ applied
At the crux, of Habit forming products is aligning the core workflow of the user with the intrinsic motivation of…
How to create effective videos for an e-learning platform?
The presence of a video in any document makes it very easy for the learner to understand the concept by…
Cognitivism – Impact on Edtech
Cognitivism is an analytical framework for understanding the human mind. Here in this post, we are going to look at…
Books I recommend
Super short posts on Books I have read and hence recommend.
AI Engineering: Building Applications with Foundation Models | Book Review | Mayuresh Shilotri
Chip Huyen's AI Engineering is a landmark text that perfectly captures the current zeitgeist of AI development. This is not…
Book Review – INKED – Jeb Blount
Executive Summary Jeb Blount’s “INKED” shatters the myth of the “natural-born closer,” meticulously dissecting the art and science of sales…
Book Review – The New Rules of Marketing and PR, 6th Edition – David Meerman Scott
Executive Summary: David Meerman Scott’s The New Rules of Marketing & PR remains a foundational text, advocating for an empathetic,…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Tips for Providing Outstanding Support in the Travel Industry
In the realm of customer service, particularly within the travel industry, understanding the customer's needs and preferences is paramount. This…
The Role of Empathy in Customer Support
Empathy is a cornerstone of effective customer support, serving as the bridge that connects service representatives with customers. It involves…
Transitioning from Customer Support to Customer Success
Customer support and customer success are two distinct yet interconnected functions within an organization, each playing a vital role in…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
