1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Mathematically modelling the RoI on Content Marketing
15 January 2021
Mathematically modeling is an iterative process. We start with the basics and gradually embellish the model to factor more of…
Journey through the Mind of Grown-up Technology Learner in India
15 January 2021
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
What I learnt from building Mumbai’s largest offline Data Science Community?
15 January 2021
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Sales Engineering
1,000+ word posts only.
The Role of Sales Engineers in Building Customer Confidence
25 February 2026
“The Role of Sales Engineers in Building Customer Confidence | RSS.com Your browser does not support iframes. Click here to…
The Importance of Asking the Right Questions During Discovery Calls
30 September 2025
“The Importance of Asking the Right Questions During Discovery Calls | RSS.com Your browser does not support iframes. Click here…
How to Create Scalable Demo Environments
24 September 2025
“How to Create Scalable Demo Environments | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Latest Posts
Across Categories
5 HCI “Laws” Newbies must follow
Mayuresh Shilotri
17 November 2020
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
How to Hire a Product Manager
23 August 2022
Hiring a product manager in haste could be devastating, All of it kickstarts with the way you interview, and that…
Tips To Foster A Culture of Gratitude
6 November 2022
It is obvious to invest money and time in features that you think can evolve your product. Product launches and…
Open Source vs. Closed Source Models: Balancing Cost, Customization, and Privacy in SaaS
2 August 2026
We, as an industry and as individual businesses, are constantly grappling with the fundamental architectural choices that underpin our digital…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Importance of Video content on learning process
18 March 2021
You cannot deny the multi-sensory experience of the video content that has the power of both hearing and watching. And second, it…
Some ways to strengthen student-teacher communication
23 March 2021
We all are aware that because of the global pandemic, remote learning will continue further. Even though the lockdown is…
Buy or Build? What to choose to set up your online course.
25 January 2025
There are some interesting facts about building your online course, that will definitely let you choose it. Though many people…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Subtle Art of Not Giving a Fuck
22 March 2021
One of my favourite quotes in the book is “The desire for a more positive experience is itself a negative…
The Tipping Point – Book Review
12 January 2021
The Tipping Point describes the concept of why certain goods, firms, writers, etc. are highly popular (tip), while others never…
Strengths Finder 2.0- Book Review
6 April 2021
If you are searching for a job at the executive level, this needs to be step 1. It’s the proverbial…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Jigsaw technique of cooperative learning
12 December 2020
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Customer Support
1,000+ word posts only.
How to Set Up an Effective Ticketing System
3 April 2025
A ticketing system serves as a crucial tool for organizations aiming to streamline their customer support and internal processes. At…
The Importance of SLA in Customer Support
3 February 2025
Service Level Agreements (SLAs) are formalized contracts that outline the expected level of service between a service provider and a…
Balancing AI and Human Support in the Age of Automation – Customer Support
4 May 2026
Customer support has undergone substantial changes in recent years, largely due to increased automation. Organizations implementing automated solutions aim to…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.





















