1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Sales Engineering
1,000+ word posts only.
Building a Personal Brand as a Sales Engineer
“Building a Personal Brand as a Sales Engineer | RSS.com Your browser does not support iframes. Click here to download…
The Role of Storytelling in Technical Presentations
“The Role of Storytelling in Technical Presentations | RSS.com Your browser does not support iframes. Click here to download the…
Natural Language Code Generation: Empowering Sales Engineers to Build Custom Demo Connectors via AI – AI in Sales Engineering
We often find ourselves at the forefront of innovation within the dynamic world of sales engineering. Our mission is to…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Demystifying the AI Stack: LLMs, Vector Databases, Embeddings, and Orchestration Frameworks
The world of artificial intelligence is evolving at an unprecedented pace, and at its heart lies a complex yet fascinating…
Managing User Expectations: How to Copywrite for AI Features Without Overpromising Capability
As we navigate the increasingly intelligent world of AI, a critical challenge we face is managing user expectations. We, as…
10 best practices to build your SaaS product RIGHT
Listed here are the ten multi-tenant SaaS application architecture best practices. If followed right, they will help you achieve your objectives.…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How does knowing the students helps in building a stronger relationship?
Many of you will agree with this that for a stronger relationship, you need to know that person thoroughly. As…
How to create effective videos for an e-learning platform?
The presence of a video in any document makes it very easy for the learner to understand the concept by…
How to build an inclusive online school?
You must motivate and inspire the students to accept the new normal. An inclusive school is the best way to…
Books I recommend
Super short posts on Books I have read and hence recommend.
Click! – Book Review
Click! is conversational, educational & personal. It makes conversion rate, KPIs, and sales funnel more relatable. Definitely recommended for anyone…
Ramdas and Ramdasi – Book Review
This book was first published in 1928. Written by an American Wilbur Deming about an Indian - Marathi Saint -…
Beautiful Evidence – Book Review
This is the fourth book in the series. This book is awesome because you get it all: elegant prose, beautiful…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Escalation Management for Multi-Tier Support Teams
Escalation management is a critical component of customer support and service delivery, particularly in environments characterized by multi-tier support teams.…
Customer Support Best Practices for SaaS Companies
In the competitive landscape of Software as a Service (SaaS), customer support plays a pivotal role in determining a company's…
Elevating Customer Support: A Seat at the Leadership Table
We approach the subject of customer support with a fundamental understanding: it is not merely a cost center or a…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
