1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Farmers are (NOT) Poor
The objective here is to debunk myths that majority of city slickers have - Farmers do NOT necessarily mean POOR people.…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Sales Engineering
1,000+ word posts only.
The Vital Role of Sales Engineers in Customer Retention Strategies
We find ourselves in an era where simply acquiring a customer is no longer the summit of our efforts; it…
How to Build Strong Relationships with Key Stakeholders
“How to Build Strong Relationships with Key Stakeholders | RSS.com Your browser does not support iframes. Click here to download…
Sales Engineering for SaaS Companies: Unique Challenges
“Sales Engineering for SaaS Companies Unique Challenges | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Managing User Expectations: How to Copywrite for AI Features Without Overpromising Capability
As we navigate the increasingly intelligent world of AI, a critical challenge we face is managing user expectations. We, as…
Designing for Uncertainty: UX Best Practices for Non-Deterministic Product Outputs
We live in a world of increasing complexity, where our digital products are no longer simple input-output machines. Instead, they…
Product “Debt” As Scary As Product “Death”
Product debt is a debt that is caused when you make short-term product decisions that can lead to expensive long-term…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Constructivism – Impact on e-learning
As per Constructivism, people actively construct or make their own knowledge and that reality is determined by the experiences of…
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
What’s the need for Uberization in tutoring?
The EdTech companies are using the strategy of pairing up with the local tutors to provide personal learning help to…
Books I recommend
Super short posts on Books I have read and hence recommend.
Marathi Vangmayacha Galiv Itihas | Book Review | Mayuresh Shilotri
A masterpiece by Pu La Deshpande, Marathi Vangmayacha Galiv Itihas is a witty and delightful satire on ancient Marathi literature.…
We are like that Only – Book Review
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
The Dan Sullivan Question – Book Review
Short but very thought provoking. Its 50 page, 1500 word essay. Available on Amazon India for INR ~2500. Recommended to…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
How AI Is Transforming Customer Support
The integration of artificial intelligence (AI) into customer support has revolutionized the way businesses interact with their clients. As companies…
The Top 5 Challenges in Customer Support and How to Overcome Them
To effectively meet these expectations, businesses must first engage in active listening. This involves not only hearing what customers say…
AI-Driven Ticket Clustering: How Support Detects Major Product Outages in Real-Time – AI in Customer Support
We’ve all been there – the frantic rush when a major product outage hits. Customers are flooding in, our support…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
