1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Sales Engineering
1,000+ word posts only.
Using Automation to Simplify Sales Engineering Tasks
Sales engineering is a multifaceted discipline that bridges the gap between technical expertise and sales acumen. Sales engineers play a…
The Importance of Listening in Technical Demonstrations
“The Importance of Listening in Technical Demonstrations | RSS.com Your browser does not support iframes. Click here to download the…
Automating Security Questionnaires: Using Trained Vector Databases to Answer 500-Question RFPs – AI in Sales Engineering
We’ve all been there. Facing that behemoth of a Request for Proposal (RFP) – the one that stretches to hundreds…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Generative AI vs. Predictive AI: When to Use Which in Your SaaS Roadmap
We’re living in an era where artificial intelligence isn’t just a buzzword; it’s a foundational element of our SaaS products.…
The Feedback Loop UX: Creating Seamless Ways for Users to Correct and Train Your AI Model
We’re at the cusp of a new era in how we interact with technology. Artificial intelligence is no longer a…
The Shift from Deterministic to Probabilistic: What Every Traditional PM Needs to Know About AI
We’ve all been there, haven’t we? Standing firm on the bedrock of Gantt charts and critical paths, confident in our…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Explained :: Cognitive Load Theory in 11 minutes
Our short term memory, or working memory, can only retain a certain amount of information simultaneously. Cognitive Load Theory unlocks…
Accepting the new change!
It is a fact that due to the pandemic, many people are working from home. And because of that, the…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Speed Reading Book – Book Review
The exercises force you to engage. I discovered that my normal reading speed is 265 words per minute with 66%…
Book Review – The Collaborative Sale
This review is for executives, operators, and strategists who understand that the traditional sales playbook is obsolete. In a world…
Bravehearts of Bharat: Vignettes from Indian History
"Bravehearts of Bharat: Vignettes from Indian History" by Vikram Sampath is a captivating anthology of 15 lesser-known but impactful historical…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
Top 10 Customer Support Tools You Should Know
The right customer support tools can empower teams to manage inquiries efficiently, resolve issues promptly, and foster long-lasting relationships with…
How to Write a Winning Customer Support Policy
A robust customer support policy can differentiate a business in a competitive market, fostering a reputation for reliability and responsiveness.…
Reducing Average Handle Time Without Compromising Quality
Average Handle Time (AHT) is a critical metric in the realm of customer service and call centers, serving as a…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
