1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Short Programmes and Consumer Behaviour
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Sales Engineering
1,000+ word posts only.
The Importance of Asking the Right Questions During Discovery Calls
“The Importance of Asking the Right Questions During Discovery Calls | RSS.com Your browser does not support iframes. Click here…
Strategic Goal: Accelerating the technical proof-of-concept (POC) phase and scaling Solutions Architect efficiency. – AI in Sales Engineering
Our journey into the realm of AI within Sales Engineering has been one of deliberate strategy and focused execution. We…
Key Skills Every Sales Engineer Needs to Succeed
In today's rapidly evolving professional landscape, possessing technical knowledge and expertise is paramount across various industries. This encompasses not only…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Small Language Models (SLMs) vs. Large Language Models (LLMs): Rightsizing Your Architecture
We’ve all been captivated by the astonishing capabilities of Large Language Models (LLMs). Their ability to generate creative text formats,…
Agentic UX: Designing Products Where AI Takes Independent Action on Behalf of the User
We’ve all experienced it. The moment when our devices seem to anticipate our needs, not just by suggesting what we…
Measuring the ROI of AI: Proving Your Artificial Intelligence Features Drive Retention or ACV
We’re living in an era where artificial intelligence isn’t just a buzzword; it’s a fundamental shift in how businesses operate…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
How to create a comfortable learning home space?
Because of the pandemic, most of the students are engaged in online learning. Remote learning requires a personal learning place…
Why does dress code really matter in American Schools?
Many studies revealed how dress codes harm student’s feelings and there is a drastic change in their behaviour. Dress codes…
What’s the need for Uberization in tutoring?
The EdTech companies are using the strategy of pairing up with the local tutors to provide personal learning help to…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – The AI Edge – Jeb Blount and Anthony Iannarino
Executive Summary The AI Edge offers a pragmatic and timely guide for sales professionals and leaders navigating the burgeoning landscape…
Click! – Book Review
Click! is conversational, educational & personal. It makes conversion rate, KPIs, and sales funnel more relatable. Definitely recommended for anyone…
Blink: The Power of Thinking Without Thinking- Book Review
Even better is to hear this as an Audio Book. An amazing book that I have ever read truly made…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Setting Up Peer Review Systems for Quality Assurance
Peer review serves as a cornerstone of academic and scientific integrity, ensuring that research findings are rigorously evaluated before publication.…
The Empathetic Agent: Training AI Models to Match the Tone and Urgency of Distressed Users – AI in Customer Support
The Empathetic Agent: Training AI Models to Match the Tone and Urgency of Distressed Users – AI in Customer Support…
Escalation Management for Multi-Tier Support Teams
Escalation management is a critical component of customer support and service delivery, particularly in environments characterized by multi-tier support teams.…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
