1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Farmers are (NOT) Poor
The objective here is to debunk myths that majority of city slickers have - Farmers do NOT necessarily mean POOR people.…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Sales Engineering
1,000+ word posts only.
Bridges from Engineering to Sales: How AI Translates Complex GitHub Release Logs Into Sales-Ready Benefits – AI in Sales Engineering
We, as sales engineers, often find ourselves standing on the precipice of a fascinating chutch: the chasm between cutting-edge technology…
How to Use Customer Feedback to Shape Sales Strategies
“How to Use Customer Feedback to Shape Sales Strategies | RSS.com Your browser does not support iframes. Click here to…
Building Dashboards to Monitor Sales Engineering Activities
“Building Dashboards to Monitor Sales Engineering Activities | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Productizing AI Agents: Navigating Multi-Agent Orchestration and Complex Workflow Automation
We stand at a pivotal juncture in the evolution of artificial intelligence. The dream of autonomous systems, once confined to…
Personalization vs. Privacy: Balancing Custom AI Experiences with User Data Protection
We find ourselves at a critical juncture in the evolution of artificial intelligence, where the promise of hyper-personalized experiences collides…
Measuring AI Product Success: Moving Beyond Traditional SaaS Metrics to Model-Specific KPIs
We’ve all been there – launching a new product, meticulously tracking our progress with the usual suspects: Monthly Recurring Revenue…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Cognitivism – Impact on Edtech
Cognitivism is an analytical framework for understanding the human mind. Here in this post, we are going to look at…
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Things that make your e-learning content fascinating?
Several e-learning platforms mean more competition amongst them. And the one which possesses the best content wins the heart of…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer- Book Review
‘The Toyota Way’ or rather I would say it should be everyone's way. It's a great book inside out emphasizing…
Dr. R.K. Anand’s Guide to Child Care-Book Review
Generally, Dr. Spock is a go to guide for newbie (first-time) parents. But this book is more Indian. I bought…
Book Review – Technical Blogging, 2nd Edition – Antonio Cangiano
Executive Summary Antonio Cangiano’s Technical Blogging, 2nd Edition is a comprehensive guide for developers, engineers, and anyone in a technical…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
71 hours of Webinar in Lockdown
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
AI-Driven Ticket Clustering: How Support Detects Major Product Outages in Real-Time – AI in Customer Support
We’ve all been there – the frantic rush when a major product outage hits. Customers are flooding in, our support…
Strategic Alignment: Customer Support Goals and Company Objectives
We understand that in the intricate ecosystem of modern business, the synchronization of disparate operational units is not merely advantageous…
When to Escalate a Customer Support Ticket
In the realm of customer support, the initial step in addressing a customer’s concern is to thoroughly understand the issue…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
