1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
18 Car Accessories for traveling salesman
21 September 2020
This blog post marks the beginning of 4 months road trip with Mayuresh Shilotri, Shrikant Somani and Nishant Sharma travelling…
Design First Approach for B2B Products
15 January 2021
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
Step by Step Guide to building AI First Product Features
22 February 2021
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Sales Engineering
1,000+ word posts only.
Managing Expectations Between Sales and Technical Teams
21 February 2026
In any organization, the sales and technical teams play pivotal roles that are often interdependent yet distinct. The sales team…
Using Role-Playing to Improve Sales Performance
1 October 2025
“Using Role-Playing to Improve Sales Performance | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Understanding and Improving Sales Conversion Rates
9 October 2025
“Understanding and Improving Sales Conversion Rates | RSS.com Your browser does not support iframes. Click here to download the PDF.…
Latest Posts
Across Categories
Unique Challenges in Customer Success for E-Commerce
Mayuresh Shilotri
22 October 2025
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Domain Driven Design In A Nutshell
12 November 2020
Domain driven Design or DDD is mapping business domain concepts into software artifacts. Which means it is a kind of…
The Shift from Deterministic to Probabilistic: What Every Traditional PM Needs to Know About AI
2 August 2026
We’ve all been there, haven’t we? Standing firm on the bedrock of Gantt charts and critical paths, confident in our…
6 Tips For Pricing SaaS Products
27 October 2022
Pricing is a critical aspect of any business and is the goal line. The perfect blend of market-based pricing and…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
It’s all about Visual Design!
24 January 2025
Naturally, humans are much attracted by aesthetically designed content. Visual elements play an important role and give rise to a…
How to build an inclusive online school?
30 December 2021
You must motivate and inspire the students to accept the new normal. An inclusive school is the best way to…
Google Certifications- A Game changer?
14 September 2020
Welcome to another episode of Humans of EdTech. And in this particular episode, we are going to have a look…
Books I recommend
Super short posts on Books I have read and hence recommend.
The Decision Book: Fifty Models for Strategic Thinking- Book Review
30 March 2021
Each page of this book contains different decision models, making it a reference book that you can use in everyday…
Book Review – Sales Engagement – Manny Medina, Max Altschuler, and Mark Kosoglow
2 August 2026
Executive Summary “Sales Engagement” meticulously dissects the evolution of modern sales, advocating for a holistic, technology-driven approach that transcends traditional…
We are like that Only – Book Review
11 January 2021
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Jigsaw technique of cooperative learning
12 December 2020
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
The Agent’s Co-Pilot: Auto-Generating Draft Responses and Root-Cause Analyses for Complex Bugs – AI in Customer Support
28 July 2026
We’re living in an era where the sheer volume and complexity of customer issues can feel overwhelming, especially for our…
Supporting Customers Across Multiple Channels
26 November 2025
In today’s fast-paced digital landscape, businesses must recognize the significance of engaging customers through multiple channels. The proliferation of communication…
What Is Customer Support? A Beginner’s Guide
24 December 2024
What Is Customer Support? A Beginner’s Guide | RSS.com Your browser does not support iframes. Click here to download the…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.





















