1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building AI First Product Features
22 February 2021
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
Journey through the Mind of Grown-up Technology Learner in India
15 January 2021
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Step by Step Guide to building a Repeatable Sales Machinery
15 January 2021
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
Sales Engineering
1,000+ word posts only.
The Impact of Generative AI on Sales Engineering
28 July 2026
We are witnessing a profound shift in how we approach our craft as sales engineers. Generative Artificial Intelligence (AI), once…
The Role of Sales Engineers in Healthcare Tech Sales
26 March 2026
“The Role of Sales Engineers in Healthcare Tech Sales | RSS.com Your browser does not support iframes. Click here to…
Identifying Customer Pain Points During Sales Conversations
14 October 2025
“Identifying Customer Pain Points During Sales Conversations | RSS.com Your browser does not support iframes. Click here to download the…
Latest Posts
Across Categories
Creating a Win-Win Framework for Upsells – Customer Success
Mayuresh Shilotri
14 May 2026
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Building Trust in AI: When and How to Explain AI Decisions to Your Users (Explainable AI)
2 August 2026
We all want our users to feel confident in the tools and services we provide, especially when those involve the…
Retrieval-Augmented Generation (RAG): What It Is and Why It’s the PM’s Secret Weapon for Accuracy
2 August 2026
We often find ourselves grappling with a fundamental challenge in our product development: how do we ensure the information our…
The Road To Building Product Roadmaps
13 November 2020
Road-mapping is an essential part of the strategic planning process. It helps in implementing the strategies into practical work.
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Buy or Build? What to choose to set up your online course.
25 January 2025
There are some interesting facts about building your online course, that will definitely let you choose it. Though many people…
Instant Messaging Apps and Chatbots: A helping hand in the learning process.
29 January 2022
The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their…
How to create a comfortable learning home space?
16 March 2021
Because of the pandemic, most of the students are engaged in online learning. Remote learning requires a personal learning place…
Books I recommend
Super short posts on Books I have read and hence recommend.
We are like that Only – Book Review
11 January 2021
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
JavaScript: The Good Parts – Book Review
25 January 2021
Crockford tells us how to avoid the pitfalls and write reliable code using the language of the Web, which is…
Book Review – The AI Edge – Jeb Blount and Anthony Iannarino
2 August 2026
Executive Summary The AI Edge offers a pragmatic and timely guide for sales professionals and leaders navigating the burgeoning landscape…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
Customer Support Week: Ideas and Best Practices
28 July 2026
We observe Customer Support Week as a pivotal opportunity to reflect upon and refine the practices that underpin our interactions…
Top 10 Customer Support Tools You Should Know
25 February 2025
The right customer support tools can empower teams to manage inquiries efficiently, resolve issues promptly, and foster long-lasting relationships with…
Mobile Support Tools for On-the-Go Customer Assistance
11 March 2025
In an increasingly mobile world, the demand for immediate and effective customer support has never been higher. Customers expect to…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















