1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
8 Lessons from Scaling a Growth Function over 30 months
Growth function typically comprises of Sales, Marketing and Product functions. I have been at the helm of affairs running a…
Future of Income Share Agreements in India
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
After 33 Customer meetings I decided to NOT build a Product
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Sales Engineering
1,000+ word posts only.
The AI Sales Engineer: Balancing Machine-Generated Configurations with Trusted Strategic Advisory – AI in Sales Engineering
We stand at a pivotal moment in sales engineering, navigating a landscape increasingly shaped by artificial intelligence. For years, our…
Preparing for the Next Decade in Sales Engineering – Sales Engineering
Preparing for the Next Decade in Sales Engineering As sales engineers, we stand at a pivotal juncture. The landscape of…
AI-Driven API Exploration: Helping SEs Safely Map Out Customer Legacy Integrations in Pre-Sales – AI in Sales Engineering
We, in the demanding world of Sales Engineering, grapple with a constant challenge: understanding the intricate, often opaque, legacy systems…
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Managing Data Privacy Regulations (GDPR, CCPA) When Training and Fine-Tuning Models
We often find ourselves at the forefront of innovation, pushing the boundaries of what’s possible with artificial intelligence. Yet, as…
Retrieval-Augmented Generation (RAG): What It Is and Why It’s the PM’s Secret Weapon for Accuracy
We often find ourselves grappling with a fundamental challenge in our product development: how do we ensure the information our…
Designing Conversational Onboarding: Accelerating Time-to-Value via Smart AI Walkthroughs
We’ve all been there. The shiny new software, the promise of a streamlined workflow, and then… the blank screen. The…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Instant Messaging Apps and Chatbots: A helping hand in the learning process.
The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their…
Constructivism – Impact on e-learning
As per Constructivism, people actively construct or make their own knowledge and that reality is determined by the experiences of…
Behaviourism – Impact on E-learning
We're going to look at what is Behaviorism, how the Teaching Learning Process works and what is the Impact on…
Books I recommend
Super short posts on Books I have read and hence recommend.
Click! – Book Review
Click! is conversational, educational & personal. It makes conversion rate, KPIs, and sales funnel more relatable. Definitely recommended for anyone…
The Autobiography of Benjamin Franklin| Book Review | Mayuresh Shilotri
The Autobiography of Benjamin Franklin is a foundational document of the American spirit, chronicling the life of one of history's…
Book Review – The Sales Survival Handbook – Ken Kupchik and Jeb Blount
Executive Summary The Sales Survival Handbook provides a blunt, unvarnished guide for sales professionals navigating the inherent challenges of the…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Discipline in School
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Customer Support
1,000+ word posts only.
Reducing Mean Time to Resolution (MTTR) by 50%: The Operational Blueprint for AI Support – AI in Customer Support
We stand at the precipice of a revolution in how we deliver customer support. For too long, our teams have…
Improving First Call Resolution Rates
First Call Resolution (FCR) is a critical metric in the realm of customer service, particularly within call centers. It refers…
Tracking and Reducing Customer Churn Through Support
Customer churn, often referred to as customer attrition, is a critical metric for businesses across various industries. It represents the…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
