1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building AI First Product Features
22 February 2021
There isn't really a recipe for building a AI first product. Reason - There aren't many 'product' people who understand…
What I learnt from building Mumbai’s largest offline Data Science Community?
15 January 2021
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
After 33 Customer meetings I decided to NOT build a Product
15 January 2021
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Sales Engineering
1,000+ word posts only.
SOW Generation at Scale: Turning Technical Discovery Notes into Statements of Work in Seconds – AI in Sales Engineering
28 July 2026
We stand at the precipice of a sales engineering revolution, a moment where the often-arduous journey from technical discovery to…
The Importance of Feedback Loops in Sales Engineering
7 January 2026
Feedback loops in sales engineering refer to the systematic processes through which information about customer interactions, product performance, and sales…
Automating Security Questionnaires: Using Trained Vector Databases to Answer 500-Question RFPs – AI in Sales Engineering
28 July 2026
We’ve all been there. Facing that behemoth of a Request for Proposal (RFP) – the one that stretches to hundreds…
Latest Posts
Across Categories
Common Mistakes in Escalation Management and How to Avoid Them
Mayuresh Shilotri
17 March 2026
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Domain Driven Design In A Nutshell
12 November 2020
Domain driven Design or DDD is mapping business domain concepts into software artifacts. Which means it is a kind of…
Proprietary Data Moats: How to Leverage Internal SaaS Data to Beat Generic AI Competitors
2 August 2026
We’ve all seen the headlines. Generic AI is here, and it’s getting smarter, faster, and cheaper every day. From sophisticated…
B2C & B2B Product Managers: How do they differ?
26 August 2022
The challenges of a B2B product manager vs a B2C product manager are almost similar. Having had the privilege to…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Introduction to Social Emotional Learning
24 March 2021
SEL helps people to not only perform better academically, but also socially and personally. In students SEL has shown some…
How to build an inclusive online school?
30 December 2021
You must motivate and inspire the students to accept the new normal. An inclusive school is the best way to…
How to create a healthy and productive environment in a classroom?
28 January 2025
For the overall development of the students and comprehensive studies, effective classroom learning is a must. We must build a…
Books I recommend
Super short posts on Books I have read and hence recommend.
Marathi Vangmayacha Galiv Itihas | Book Review | Mayuresh Shilotri
19 March 2025
A masterpiece by Pu La Deshpande, Marathi Vangmayacha Galiv Itihas is a witty and delightful satire on ancient Marathi literature.…
Beyond Good and Evil – Book Review
23 January 2021
The reason I am writing this review is that - something in the book clings to you. You should be…
Book Review – The Pin Drop Principle
2 August 2026
“The Pin Drop Principle” argues that the most impactful communication, whether in a boardroom presentation or a customer service interaction,…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
Customer Support
1,000+ word posts only.
Strategic Alignment: Customer Support Goals and Company Objectives
28 July 2026
We understand that in the intricate ecosystem of modern business, the synchronization of disparate operational units is not merely advantageous…
The Art of Handling Difficult Customers
15 December 2025
The psychology behind difficult customers is a complex interplay of emotions, expectations, and past experiences. Often, these customers are not…
Continuous Training Loops: Using AI Gap Analysis to Find Flaws in Support Agent Training – AI in Customer Support
28 July 2026
We often find ourselves pondering the perpetual challenge of effective customer support training. We’ve all sat through countless training sessions,…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















