1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Step by Step Guide to building a Repeatable Sales Machinery
15 January 2021
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
Mathematically modelling the RoI on Content Marketing
15 January 2021
Mathematically modeling is an iterative process. We start with the basics and gradually embellish the model to factor more of…
A Practical Guide To Packing for Travelling Salesman
22 September 2020
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Sales Engineering
1,000+ word posts only.
Best Practices for Sales Engineers in Fintech
24 March 2026
“Best practices for sales engineers in fintech | RSS.com Your browser does not support iframes. Click here to download the…
Sales Engineering: 2024 and Beyond Trends
28 July 2026
Sales Engineering: 2024 and Beyond Trends As sales engineers, we stand at the confluence of technical expertise and customer engagement.…
Navigating Customer Expectations in Complex Sales – Sales Engineering
28 July 2026
As sales engineers, we stand at the nexus of technical expertise and business acumen. Our role is intrinsically linked to…
Latest Posts
Across Categories
Creating a Feedback Loop Between Sales and Sales Operations – Sales Operations
Mayuresh Shilotri
30 June 2026
Sales Engineering and Marketing: A Partnership for Success
16 February 2026
How to Set Up a 24/7 Customer Support System
4 December 2025
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Responsible AI Governance: Creating an Internal Ethics Framework for Your Product Roadmap
2 August 2026
We stand at the precipice of a new era, one where artificial intelligence is no longer a theoretical construct but…
4 Ways To Overcame Imposter Syndrome as a PM
7 November 2022
Imposter Syndrome can attack an individual anytime and anywhere. One can be attacked by imposter syndrome anytime, and the fight…
How to Hire a Product Manager
23 August 2022
Hiring a product manager in haste could be devastating, All of it kickstarts with the way you interview, and that…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
It’s all about Visual Design!
24 January 2025
Naturally, humans are much attracted by aesthetically designed content. Visual elements play an important role and give rise to a…
Building genuine connections in online learning
3 June 2021
The global pandemic has changed everything, whether it’s the mode of teaching or the way of official work. Presently, I…
Types of Training Placement Officers
26 March 2021
Training and Placement Office has only gained importance over the years. The NAAC and NBA accreditation also gives due stress…
Books I recommend
Super short posts on Books I have read and hence recommend.
Vyakti ani Valli by P.L. Deshpande | Book Review | Mayuresh Shilotri
17 June 2025
P.L. Deshpande's "Vyakti ani Valli" is a masterclass in character sketching, a book so riveting it exemplifies how literature can…
Hidden Potential by Adam Grant| Book Review | Mayuresh Shilotri
16 June 2026
In Hidden Potential, organizational psychologist Adam Grant dismantles the myth that innate talent is the primary driver of success. Instead,…
Factfulness – Book Review
4 February 2021
Bill Gates himself has written a review for this book on GoodReads. Factfulness has a very similar premise to Freakonomics
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Why ‘iteration’ matters?
31 October 2020
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Customer Support
1,000+ word posts only.
The Top 5 Challenges in Customer Support and How to Overcome Them
1 January 2025
To effectively meet these expectations, businesses must first engage in active listening. This involves not only hearing what customers say…
How to Handle Escalated Support Cases with Ease
11 December 2025
To effectively address customer concerns, it is essential to first grasp their perspective. Customers often approach businesses with specific expectations,…
How to Build an Escalation Matrix
12 March 2026
An escalation matrix serves as a critical framework within organizations, designed to streamline the process of addressing issues that cannot…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















