1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Future of Income Share Agreements in India
15 January 2021
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Design First Approach for B2B Products
15 January 2021
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
Step by Step Guide to building a Repeatable Sales Machinery
15 January 2021
These 3 words are music to VCs ears - Repeatable Sales Machinery. This is a phase that an organization enters…
Sales Engineering
1,000+ word posts only.
The Role of CRM Tools in Sales Engineering
5 February 2025
The sales engineer's ability to articulate technical details while addressing customer pain points is essential for closing deals and fostering…
Sales Engineering for IoT Solutions: What You Need to Know
25 April 2026
“Sales Engineering for IoT Solutions: What You Need to Know | RSS.com Your browser does not support iframes. Click here…
The Tech-Champion Detector: Evaluating Technical Stakeholder Sentiment in Evaluation Portals – AI in Sales Engineering
28 July 2026
We’ve all been there, standing at the precipice of a crucial sales opportunity, meticulously crafting our demos, rehearsing our pitches,…
Latest Posts
Across Categories
Automating Escalation Workflows in Support Systems
Mayuresh Shilotri
23 March 2026
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
10 best practices to build your SaaS product RIGHT
12 November 2020
Listed here are the ten multi-tenant SaaS application architecture best practices. If followed right, they will help you achieve your objectives.…
Measuring the ROI of AI: Proving Your Artificial Intelligence Features Drive Retention or ACV
2 August 2026
We’re living in an era where artificial intelligence isn’t just a buzzword; it’s a fundamental shift in how businesses operate…
The AI Product Team Structure: How to Align Data Scientists, ML Engineers, UX, and PMs
2 August 2026
We’ve all been there. We’ve seen promising AI projects get bogged down, projects that held the potential to revolutionize our…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Opportunities and Obstacles of Distance Education!
25 November 2020
Distance Education is the education received by a learner who may not be physically present at the educational institutions. It…
How to manage a virtual breakout room?
21 December 2020
A small group of students is always an excellent choice for fruitful learning. Virtual breakout rooms are no less than…
How to create a healthy and productive environment in a classroom?
28 January 2025
For the overall development of the students and comprehensive studies, effective classroom learning is a must. We must build a…
Books I recommend
Super short posts on Books I have read and hence recommend.
Nudge- Book Review
2 April 2021
The key takeaway is that the environment (home, work, school) has a WAY bigger impact on our behavior than we…
Crossing the Chasm
1 September 2022
Written by Geoffrey A. Moore, the book diligently serves the purpose of bridging the Chasm, which is a very likely scenario in…
Book Review – Sales Presentations For Dummies – Julie M. Hansen
2 August 2026
Julie M. Hansen’s Sales Presentations For Dummies provides a pragmatic and comprehensive guide for enhancing sales presentations. It posits that…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Jigsaw technique of cooperative learning
12 December 2020
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Stop treating “two-way doors” like they stay open forever.
10 August 2026
Leadership often treats flexible tech or process choices ("two-way doors") as perpetually easy to undo, but reversibility decays quickly over…
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Customer Support
1,000+ word posts only.
Top 10 Customer Support Tools You Should Know
25 February 2025
The right customer support tools can empower teams to manage inquiries efficiently, resolve issues promptly, and foster long-lasting relationships with…
Best Practices for Using Knowledge Bases in Customer Support
24 March 2025
In the realm of customer support, knowledge bases have emerged as indispensable tools that facilitate efficient communication between businesses and…
Elevating Customer Support in Leadership
28 July 2026
We, as leaders, often perceive customer support as a cost center, a necessary evil, or simply a department separate from…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.





















