1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
A Practical Guide To Packing for Travelling Salesman
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Journey through the Mind of Grown-up Technology Learner in India
Unlearning is just one of the challenges. The learner is both a customer and learner. He needs to be told…
Farmers are (NOT) Poor
The objective here is to debunk myths that majority of city slickers have - Farmers do NOT necessarily mean POOR people.…
Sales Engineering
1,000+ word posts only.
Building Strong Relationships with Technical Buyers – Sales Engineering
“Building Strong Relationships with Technical Buyers | RSS.com Your browser does not support iframes. Click here to download the PDF.…
The Automated Proof of Concept (POC): Using AI to Set Up and Verify Demo Environments – AI in Sales Engineering
We’ve all been there. The demo is minutes away, the prospect is buzzing with anticipation, and then… it happens. A…
How to Handle Unexpected Technical Questions During a Demo
In the realm of technology presentations, unexpected technical questions can arise at any moment, often catching presenters off guard.
Latest Posts
Across Categories
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
10 Questions That PMs Can Ask Customers
Product managers have little or no time to speak directly with the customers. The 10 questions listed here will help…
Generative AI vs. Predictive AI: When to Use Which in Your SaaS Roadmap
We’re living in an era where artificial intelligence isn’t just a buzzword; it’s a foundational element of our SaaS products.…
Why is Empathy a “Must” for Product Managers?
A product manager most certainly has a way of dealing with products, and the secret recipe to that is “empathy.”…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
What I learnt from building Mumbai’s largest offline Data Science Community?
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Introduction to Item Response Theory
This blog is a simple introduction on Item Response Theory. So what we're going to look over here is what…
Top 4 UX tips for better e-learning.
Good UX and UI essentially comes down to following certain rules which are empirical and based on extensive user studies…
Books I recommend
Super short posts on Books I have read and hence recommend.
Crossing the Chasm
Written by Geoffrey A. Moore, the book diligently serves the purpose of bridging the Chasm, which is a very likely scenario in…
We are like that Only – Book Review
Gives an insight into the structure of the Indian urban and rural consumers. Outstanding book for beginners.
Book Review – The Sales Survival Handbook – Ken Kupchik and Jeb Blount
Executive Summary The Sales Survival Handbook provides a blunt, unvarnished guide for sales professionals navigating the inherent challenges of the…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
BORI – Bharat Vidya – Review
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Why ‘iteration’ matters?
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Jigsaw technique of cooperative learning
Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material…
Customer Support
1,000+ word posts only.
How to Measure Customer Support Success
Key Performance Indicators, commonly referred to as KPIs, are quantifiable metrics that organizations use to gauge their performance against specific…
Voice of the Customer: What It Means for Support Teams – Customer Support
In today’s competitive business environment, organizations must prioritize understanding the Voice of the Customer (VoC) to improve their products and…
How to Manage Peak Customer Support Times
In the realm of customer service, recognizing peak support times is crucial for maintaining high levels of customer satisfaction. Peak…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.
