1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
After 33 Customer meetings I decided to NOT build a Product
15 January 2021
We drove around the SF - Bay Area for 5 days clocking 1300 miles and 33 meetings with CEOs and…
Design First Approach for B2B Products
15 January 2021
B2B products have a life of years (if not decades). The business dynamics shifts multiple times in this timeframe. The…
What I learnt from building Mumbai’s largest offline Data Science Community?
15 January 2021
Community building requires certain ascetic quality. Communities are a sure shot way of building brands and longevity. The reason why…
Sales Engineering
1,000+ word posts only.
Creating Tailored Solutions for Unique Customer Needs
2 October 2025
“Creating Tailored Solutions for Unique Customer Needs | RSS.com Your browser does not support iframes. Click here to download the…
Optimizing the SE-to-Account Executive Ratio: Using AI Allocation to Deploy Tech Talent Strategically – AI in Sales Engineering
28 July 2026
We’ve all felt the strain. The Sales Engineering (SE) team, the technical backbone of our sales force, is stretched thinner…
Building Lasting Customer Relationships Through Sales Engineering
28 July 2026
We often hear about the importance of customer relationships, a foundational pillar in any successful business. But how do we…
Latest Posts
Across Categories
Cross-Selling at Renewal: How to Identify the Right Moment for an Upsell – Renewals
Mayuresh Shilotri
28 July 2026
The Role of Customer Success in the Education Sector
14 August 2025
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Machine Learning 101 for PMs: Supervised, Unsupervised, and Reinforcement Learning Explained Simply
2 August 2026
Machine learning might sound like a complex beast, something reserved for data scientists in hushed labs, but as product managers,…
Small Language Models (SLMs) vs. Large Language Models (LLMs): Rightsizing Your Architecture
2 August 2026
We’ve all been captivated by the astonishing capabilities of Large Language Models (LLMs). Their ability to generate creative text formats,…
LLM Latency vs. Accuracy: How to Navigate the Toughest Trade-Off in Product Management
2 August 2026
We’ve all been there. You’re building a product powered by a Large Language Model (LLM), and the dream is a…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
Accepting the new change!
26 November 2020
It is a fact that due to the pandemic, many people are working from home. And because of that, the…
Things that make your e-learning content fascinating?
3 December 2020
Several e-learning platforms mean more competition amongst them. And the one which possesses the best content wins the heart of…
Steps to deal with digital distractions in the physical classroom
22 December 2020
Technology has both good and the adverse effects. Have you ever thought of digital distraction in a classroom? Do you…
Books I recommend
Super short posts on Books I have read and hence recommend.
True Love – Book Review
13 February 2021
It is a concise book. If you have been a regular reader of Hindu literature - none of the writing…
Blink: The Power of Thinking Without Thinking- Book Review
16 March 2021
Even better is to hear this as an Audio Book. An amazing book that I have ever read truly made…
Book Review – Conversations That Sell – Nancy Bleeke and Jill Konrath
2 August 2026
Book Review Conversations That Sell Nancy Bleeke And Jill Konrath | RSS.com Your browser does not support iframes. Click here…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
Why ‘iteration’ matters?
31 October 2020
By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
Customer Support KPIs: What to Track and Why
24 December 2025
In the realm of customer service, Key Performance Indicators (KPIs) serve as essential metrics that help organizations gauge the effectiveness…
Setting Up Peer Review Systems for Quality Assurance
13 August 2025
Peer review serves as a cornerstone of academic and scientific integrity, ensuring that research findings are rigorously evaluated before publication.…
The Next-Gen Bot: Shifting from Rigid Decision Trees to Conversational GenAI Support – AI in Customer Support
28 July 2026
We stand at the precipice of a significant paradigm shift in how we approach customer support. For decades, our reliance…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.






















