1.01t
where 't' is time
Select Writings
Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.
Short Programmes and Consumer Behaviour
20 March 2022
Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger…
A Practical Guide To Packing for Travelling Salesman
22 September 2020
I have travelled as a tourist. More on my choice of hotels here. Recently, for more than 100 days I…
Future of Income Share Agreements in India
15 January 2021
I write this from having travelled 16,000 kms across the State of Maharashtra, India in 3 months. Visited 170 Colleges.…
Sales Engineering
1,000+ word posts only.
The Importance of Feedback Loops in Sales Engineering
7 January 2026
Feedback loops in sales engineering refer to the systematic processes through which information about customer interactions, product performance, and sales…
How to Turn Technical Challenges into Sales Opportunities
27 September 2025
“How to Turn Technical Challenges Into Sales Opportunities | RSS.com Your browser does not support iframes. Click here to download…
How to Build Trust Between Sales Engineers and Prospects
18 February 2026
“How to Build Trust Between Sales Engineers and Prospects | RSS.com Your browser does not support iframes. Click here to…
Latest Posts
Across Categories
Key things you need to know about Product Ops
Mayuresh Shilotri
27 August 2022
Explainer Videos
AI Research Papers
Note: I only claim to have read the research paper and created a Video using AI tool. I am not the author. All intellectual heavy lifting was performed by the respective authors. 🙏
Product
1,000+ word posts only.
Benchmarking Your AI: How to Choose or Build an Evaluation Framework (Eval) for Your PRD
2 August 2026
We’re all in agreement, aren’t we? Building AI that truly delivers on its promise requires more than just throwing data…
Measuring AI Product Success: Moving Beyond Traditional SaaS Metrics to Model-Specific KPIs
2 August 2026
We’ve all been there – launching a new product, meticulously tracking our progress with the usual suspects: Monthly Recurring Revenue…
Personalization vs. Privacy: Balancing Custom AI Experiences with User Data Protection
2 August 2026
We find ourselves at a critical juncture in the evolution of artificial intelligence, where the promise of hyper-personalized experiences collides…
EdTech
On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.
More power to Self-directed learning
27 November 2020
Self- directed learning is empowered because of its major benefits. The learners require various tools and platforms which can keep…
Habit Forming e-learning – Nir Eyal’s ‘Hooked’ applied
24 November 2020
At the crux, of Habit forming products is aligning the core workflow of the user with the intrinsic motivation of…
Introduction to Item Response Theory
24 September 2020
This blog is a simple introduction on Item Response Theory. So what we're going to look over here is what…
Books I recommend
Super short posts on Books I have read and hence recommend.
Book Review – HBR’s 10 Must Reads on Sales
2 August 2026
Book Review Hbrs 10 Must Reads On Sales Harvard Business Review Philip Kotler An | RSS.com Your browser does not…
Euclid’s Window – Book Review
6 April 2021
If you are a maths and science buff- this is for you. This is a book that unlocks the philosophy…
Eat That Frog | Book Review
4 September 2022
Time management and personal productivity are what make “Eat that Frog” unique. The actionable steps in the book help you…
Short Stories
Less than 100 words each. Short Stories related to EdTech.
71 hours of Webinar in Lockdown
31 October 2020
Ever since the Lockdown has started – I have clocked 71 hours of webinar time. Delivered 71 hours. This absolutely…
Discipline in School
31 October 2020
My daughter is in Sr. KG. Just like many kids, she is attending online. She sits in the same room…
BORI – Bharat Vidya – Review
24 September 2022
BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success…
Customer Support
1,000+ word posts only.
When to Escalate a Customer Support Ticket
10 December 2025
In the realm of customer support, the initial step in addressing a customer’s concern is to thoroughly understand the issue…
The Art of Handling Difficult Customers
15 December 2025
The psychology behind difficult customers is a complex interplay of emotions, expectations, and past experiences. Often, these customers are not…
How AI Is Transforming Customer Support
28 February 2025
The integration of artificial intelligence (AI) into customer support has revolutionized the way businesses interact with their clients. As companies…
Videos
Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel.





















