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About Mayuresh Shilotri

Mayuresh Shilotri is an entrepreneur. He writes on EdTech, Product and UX on this blog. 

Select Writings

Across topics. Written by MS. Detailed and Analytical. 4,000-Word posts only.

Short Programmes and Consumer Behaviour

Short Programmes and Consumer Behaviour

Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger product. Brands and individuals (Gig workers) both jumped on this…

Sales Engineering

1,000+ word posts only.

How AI Is Transforming Sales Engineering

How AI Is Transforming Sales Engineering

The integration of artificial intelligence (AI) into sales engineering represents a transformative shift in how businesses approach their sales processes. Sales engineering, which traditionally involves a blend of technical expertise…
The Role of Cloud Platforms in Sales Engineering

The Role of Cloud Platforms in Sales Engineering

The advent of cloud computing has revolutionized various sectors, and sales engineering is no exception. Cloud platforms provide a robust infrastructure that enables sales engineers to access, share, and analyze…
Using Analytics to Improve Sales Engineering Outcomes

Using Analytics to Improve Sales Engineering Outcomes

Sales engineering analytics represents a critical intersection of technical expertise and sales acumen, where data-driven insights empower organizations to enhance their sales processes. In an era where competition is fierce…

Product

1,000+ word posts only.

iterate

Practical ways to check Product Market Fit & Iterate

Crossings on roads are nicely marked; unfortunately career crossroads and decisions that we take during Product market fit journey are subtle. It takes higher degree of awareness and presence to…
4 Ways To Overcame Imposter Syndrome as a PM

4 Ways To Overcame Imposter Syndrome as a PM

Imposter Syndrome can attack an individual anytime and anywhere. One can be attacked by imposter syndrome anytime, and the fight to get through it can lead you towards success.
Importance Of Aligning Product and Sales Teams

Importance Of Aligning Product and Sales Teams

Every company has its department dealing with their challenge. The sales team is a follower of money, whereas the product team wants to innovate. How can they all come together…

Interview Prep Series

5 to 6 Minute Videos

Are you an organized person

Episode #006 – Are you an organized person?

You are organised, but at the same time, you understand what the situation is and are able to exercise the right muscle in the right proportion for the situation.

EdTech

On Product, EdTech, UX, Customer Development & Early Stage Growth. 2,000-Word posts only.

The Core Responsibilities of a Sales Engineer

The Core Responsibilities of a Sales Engineer

The role of a sales engineer is a unique blend of technical expertise and sales acumen, serving as a crucial link between the engineering team and the customer. Sales engineers…
How to Write a Winning Customer Support Policy

How to Write a Winning Customer Support Policy

A robust customer support policy can differentiate a business in a competitive market, fostering a reputation for reliability and responsiveness. Moreover, a customer support policy is essential for aligning the…

Books I recommend

Super short posts on Books I have read and hence recommend.

Bravehearts of Bharat- Vignettes from Indian History

Bravehearts of Bharat: Vignettes from Indian History

"Bravehearts of Bharat: Vignettes from Indian History" by Vikram Sampath is a captivating anthology of 15 lesser-known but impactful historical figures from India's rich tapestry. The book offers a well-researched…

Short Stories

Less than 100 words each. Short Stories related to EdTech. 

BharatVidya

BORI – Bharat Vidya – Review

BharatVidya Bhandarkar Oriental Research Institute has launched BharatVidya.in. Overall, This is a superb initiative. I wish BORI tons of success for this initiative.
Jigsaw technique of cooperative learning

Jigsaw technique of cooperative learning

Jigsaw is a technique for cooperative learning, where each student in a school assumes responsibility for one piece of material and then teaches it to the other members of the…
Why ‘iteration’ matters_

Why ‘iteration’ matters?

By focusing on designing a plane…that could be rebuilt in hours versus months,…MacCready enabled his team…to dramatically speed up iteration,…

Customer Support

1,000+ word posts only.

How to Set Up an Effective Ticketing System

How to Set Up an Effective Ticketing System

A ticketing system serves as a crucial tool for organizations aiming to streamline their customer support and internal processes. At its core, a ticketing system tracks and manage requests for…
A Guide to Integrating Support Tools with Your Tech Stack

A Guide to Integrating Support Tools with Your Tech Stack

In today's fast-paced digital landscape, the integration of support tools has become a cornerstone for businesses aiming to enhance customer satisfaction and streamline operations. The importance of these integrations cannot…
How to Use Chatbots Without Losing the Human Touch

How to Use Chatbots Without Losing the Human Touch

In recent years, chatbots have emerged as a transformative force in the realm of customer service. These AI-driven tools are designed to simulate human conversation, providing immediate responses to customer…

Videos

Educational Videos on various concepts in Edtech. In-depth. With Slides. Between 5 minutes to 20 minutes. Stay tuned with us on the Youtube Channel. 

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