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Edtech

Write-up on EdTech. Experiences, Research, and more.

The Core Responsibilities of a Sales Engineer

The Core Responsibilities of a Sales Engineer

  • 10 min read

The role of a sales engineer is a unique blend of technical expertise and sales acumen, serving as a crucial link between the engineering team and the customer. Sales engineers are often tasked with understanding complex products or services and translating that knowledge into compelling value propositions for potential clients.

How to Write a Winning Customer Support Policy

How to Write a Winning Customer Support Policy

  • 8 min read

A robust customer support policy can differentiate a business in a competitive market, fostering a reputation for reliability and responsiveness. Moreover, a customer support policy is essential for aligning the entire organization around a common goal: customer satisfaction.

Photo Black and White

How to create effective videos for an e-learning platform?

  • 7 min read

The presence of a video in any document makes it very easy for the learner to understand the concept by heart.This is probably because of its features- the learner can conveniently at any point of time watch it.

Photo Sales Engineer at whiteboard

Buy or Build? What to choose to set up your online course.

  • 7 min read

There are some interesting facts about building your online course, that will definitely let you choose it. Though many people find this option not suitable because it is quite a time taking. It may take 5 to 10 months to function properly. But when it gets activated, it will be a course containing all your desired functions.

Whereas with a pre-build solution, you have limited options. First, it comes out with the pre-made features and works. You just have the option of changing the brand name, color contrast, and creating a user profile. The rest of the features will be the same. And second, it is costly also as compared to building your own. So, listed below are the fascinating reasons that will let you build your online course.

Photo Happy customer

It’s all about Visual Design!

  • 6 min read

Naturally, humans are much attracted by aesthetically designed content. Visual elements play an important role and give rise to a better understanding.

Photo Customer service representative

An approach to educational fun for the virtual classroom!

  • 6 min read

Every teacher tries their best to increase the participation of the students in the online classroom. This is important because a dull classroom with no involvement of the student makes no sense for healthy learning.

The Pillars of a Successful Customer Success Program

The Pillars of a Successful Customer Success Program

  • 8 min read

In the realm of customer success, comprehending the needs and goals of customers is paramount. This understanding serves as the foundation upon which effective strategies are built. To truly grasp what customers seek, organizations must engage in active listening and thorough research.

Short Programmes and Consumer Behaviour

Short Programmes and Consumer Behaviour

  • 15 min read

Lockdown saw a surge of 2 hour to 5 day workshops. These were mostly introductory offerings leading to a larger product. Brands and individuals (Gig workers) both jumped on this big time. Here is an analysis of the phenomena that lasted for 2 quarters.

Some helpful tools and tips for remote teaching

Helpful tools and tips for remote teaching

  • 6 min read

Covid-19 has changed and affected almost everyone’s lifestyle. Not only the adults but also the children’s academic career has suffered a lot. The mode of offline teaching is much different from online teaching.

INSTANT MESSAGING APPS AND CHATBOTS

Instant Messaging Apps and Chatbots: A helping hand in the learning process.

  • 6 min read

The technical support provided by these instant messaging apps and chatbots is helping the students both within and outside their classroom, answering all their queries in a much lesser time. They can also provide some extra learning possibilities enhancing the learner’s academia.

ELEARNING COURSE FOR BUSY BEES

Creating an E-learning Course for busy bees

  • 6 min read

People are so busy in their day-to-day life that they don’t get enough time to spend on details. Uncluttered and straightforward navigating platforms are their first preference.

INCLUSIVE ONLINE SCHOOL

How to build an inclusive online school?

  • 5 min read

You must motivate and inspire the students to accept the new normal. An inclusive school is the best way to make students feel safe and secure. We are here presenting you with some fantastic ways to build a secured and productive inclusive school.